Felicia Phillips
Director - Customer Transformation Execution at AT&T | Atlanta, Georgia, United States
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Felicia Phillips currently serves as the Director of Customer Transformation Execution at AT&T, where she plays a pivotal role in shaping and implementing customer strategies that align with the company's ambitious product and services portfolio. With a keen focus on data-driven insights, Felicia is dedicated to driving business transformation initiatives that enhance customer satisfaction and foster growth. Her expertise in strategic planning and marketing strategy enables her to design comprehensive programs that not only meet but exceed customer expectations.
In her current role, Felicia leads complex, multi-functional projects that require collaboration across various departments. She excels in building executive-level relationships, ensuring that all stakeholders are aligned with the corporate imperatives and marketing goals. Her ability to negotiate and foster positive change has been instrumental in streamlining processes and enhancing productivity within the organization. Felicia’s leadership style is characterized by her commitment to innovation and her ability to inspire teams to achieve measurable results.
Key projects under her direction have included the development of customer-centric initiatives that leverage advanced technologies such as Wireless and Voice over IP (VoIP) solutions. By monitoring product consistency and aligning strategies with market demands, Felicia ensures that AT&T remains at the forefront of the telecommunications industry. Her passion for driving customer engagement and satisfaction, combined with her strategic acumen, positions her as a transformative leader in the ever-evolving landscape of customer experience.
Director - Customer Transformation Execution at AT&T in November 2020 to Present
Director - Product Management and Development at AT&T in October 2022 to Present
Solutions Consultant at AT&T in March 2015 to November 2020
Regional Sales Director at AT&T in August 2011 to February 2015
Senior National Account Manager at AT&T in July 2007 to August 2011
Business Development Manager at BELLSOUTH TELECOMMUNICATIONS INC in August 2004 to June 2007
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Management
Project Management
Sales Operations
Solution Selling
Strategic Planning
Marketing Strategy
Consultative Sales Management
Telecommunications
Managed Services
Negotiation
Cross-functional Collaborations
Cultural Awareness
Leading Positive Change
Revenue Growth Generation
New Business Development
Executive Level Relationship Building
Customer Satisfaction
Unified Communications
Wireless
IP
Voice over IP (VoIP)
Wireless Technologies
Business Development
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Discover more about AT&TWhat is Felicia Phillips email address?
Email Felicia Phillips at [email protected]. This email is the most updated Felicia Phillips email found in 2026.
What is Felicia Phillips phone number?
Felicia Phillips phone number is +17703781201 and +14047550065.
How to contact Felicia Phillips?
To contact Felicia Phillips send an email to [email protected]. If you want to call Felicia Phillips try calling on +17703781201 and +14047550065. (updated on November 04, 2024)
What company does Felicia Phillips work for?
Felicia Phillips works for AT&T
What is Felicia Phillips's role at AT&T?
Felicia Phillips is Director - Customer Transformation Execution
What industry does Felicia Phillips work in?
Felicia Phillips works in the Telecommunications industry.
Felicia Phillips Email Addresses
Felicia Phillips Phone Numbers
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