Eric Wong
Program Director at CompuCom | San Mateo, California, United States
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Eric Wong is a seasoned Project Management Professional with a robust track record in the IT Services Industry, currently serving as the Program Director at CompuCom. In this pivotal role, Eric is responsible for managing and overseeing the overall performance, revenue, and profitability of a diverse portfolio of end-user services accounts across Northern California. His strategic focus is on identifying customer pain points and aligning CompuCom’s innovative solution offerings to foster account growth and enhance client satisfaction.
Eric’s expertise in service delivery and IT service management is complemented by his ability to lead cross-functional teams in a fast-paced environment. He is adept at translating complex technical concepts into actionable strategies, ensuring that both peer and customer managers are aligned and informed throughout project lifecycles. His commitment to establishing a culture of continuous improvement within his teams not only drives operational excellence but also consistently exceeds customer satisfaction targets.
Key projects under Eric’s leadership include the integration of advanced IT solutions into high-volume environments, where he has successfully streamlined processes and enhanced service delivery metrics. His proficiency in program management and IT strategy enables him to effectively navigate the challenges of data center operations and project management office (PMO) initiatives. With a strong emphasis on team leadership and collaboration, Eric Wong continues to make significant contributions to CompuCom’s mission of delivering exceptional IT services, positioning the company as a leader in the industry.
Program Director at CompuCom in September 2019 to January 2025
IBM Program Manager for Cloud Virtualized Mainframe Support at Sonatrach in April 2019 to September 2019
IBM Program Manager for IoT GPS Tracking at Schlumberger in April 2019 to September 2019
IBM Program Manager for Mainframe Services Support at First Data Corporation in September 2018 to June 2019
IBM Program Manager for Cisco Enterprise End-User Support at Cisco in March 2008 to February 2019
IBM Service Delivery Manager for Cisco at Cisco in October 2006 to February 2008
IBM Relationship Program Manager for LifeScan at Johnson and Johnson (LifeScan) in May 2004 to September 2006
Manager of MES Application Development at IBM in January 2001 to June 2004
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Service Delivery
Leadership
IT Service Management
Program Management
Vendor Management
Integration
Data Center
ITIL
PMP
PMO
IT Strategy
Outsourcing
IT Management
Cloud Computing
Change Management
Process Improvement
Global Delivery
Team Leadership
Software Project Management
Management
Project Management
Project Management Office (PMO)
Business Process Improvement
Account Management
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Discover more about CompuComWhat is Eric Wong email address?
Email Eric Wong at [email protected]. This email is the most updated Eric Wong email found in 2026.
How to contact Eric Wong?
To contact Eric Wong send an email to [email protected]. (updated on September 13, 2024)
What company does Eric Wong work for?
Eric Wong works for CompuCom
What is Eric Wong's role at CompuCom?
Eric Wong is Program Director
What is Eric Wong's Phone Number?
Eric Wong's phone (213) ***-*192
What industry does Eric Wong work in?
Eric Wong works in the It Services And It Consulting industry.
Eric Wong Email Addresses
Eric Wong Phone Numbers
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