Eric Slawiak
Vice President at Citi | Buffalo, New York, United States
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Vice President at Citi in May 2023 to Present
Assistant Vice President at Citi in March 2021 to May 2023
Business Analyst Consultant at UnitedHealth Group in January 2015 to January 2020
Six Sigma Black Belt at UnitedHealth Group in January 2012 to January 2015
Customer Care Supervisor at UnitedHealth Group in January 2008 to January 2012
Customer Care Professional at UnitedHealth Group in January 2007 to January 2008
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Six Sigma
Minitab
Data Analysis
Data Mining
Statistics
Process Improvement
Business Analysis
Black Belt
Visio
Quality Assurance
Process Engineering
Operational Excellence
DMAIC
Business Process Mapping
Business Process Improvement
Analysis
Change Management
Cross-functional Team Leadership
Vendor Management
Project Management
Leadership
ROLES: • Senior Project Manager • Six Sigma Certified Black Belt • Six Sigma Black Belt • Six Sigma Green Belt Six Sigma Green Belt Mentor Health Advisor Supervisor • Customer Service Business Process Subject Matter Expert TOOLS/METHODS: • MS Visio Microsoft Excel Microsoft Word Microsoft Power Point • SharePoint Six Sigma Waterfall Minitab SSA Financial Services Claim Systems Tableau SQL INDUSTRY APPLICATION: • Healthcare Claims Quality • Customer Service CMS STARS Population Health • ADDITIONAL TRAINING: • Six Sigma Black Belt Certification • United Manager Training Program • EXPERIENCE SUMMARY Professional Objective: An management role driving improved performance, effectiveness and profitability. SKILLS INVENTORY Project Management Domestic and International Communications Management Resource Management Problem Solving / Negotiation Client Relationship Building Scope Development and Management Management of Implementation / Deployment Risk Management / Mitigation Strategies Issue Management / Action Plans Project Charter Documentation Project Milestone / Timelines Management Best Practices & Lessons Learned Coaching Change Management ANALYSIS/DESIGN: Create process flow diagrams using cross-functional swim lanes Operational Analysis and Process Improvement Assessment and workflow for project scope Facilitate requirements review and sign-off sessions Schedule and facilitate meetings, minutes, tasks, and resources Business Process Design Six Sigma Pivot Tables and Charting Create/validate/audit process documentation Root cause analysis Data and trend analysis
Risk Management
Strategy
Training
Healthcare Information Technology (HIT)
Employee Training
Management
Customer Experience
Team Building
Problem Solving
Data Analytics
Coaching
Continuous Improvement
Organizational Leadership
Leadership Development
Team Leadership
Operations Management
Metric Development
Voice of the Customer
Voice of the Customer Analysis
Mentoring
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Tableau
Organizational Culture
Relationship Building
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Discover more about CitiWhat is Eric Slawiak email address?
Email Eric Slawiak at [email protected]. This email is the most updated Eric Slawiak email found in 2026.
What is Eric Slawiak phone number?
Eric Slawiak phone number is +17168606855 and +18132028600.
How to contact Eric Slawiak?
To contact Eric Slawiak send an email to [email protected]. If you want to call Eric Slawiak try calling on +17168606855 and +18132028600.
What company does Eric Slawiak work for?
Eric Slawiak works for Citi
What is Eric Slawiak's role at Citi?
Eric Slawiak is Vice President
What industry does Eric Slawiak work in?
Eric Slawiak works in the Financial Services industry.
Eric Slawiak Email Addresses
Eric Slawiak Phone Numbers
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