Eric Sheffield
SE Region Customer Experience Director at Airgas | Gray, Georgia, United States
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As the SE Region Customer Experience Director at Airgas, Eric Sheffield plays a pivotal role in enhancing operational efficiency and customer satisfaction within the industrial and medical gas supply sector. With a robust background in operations management, Eric is adept at directing multiple initiatives that align with the company's strategic objectives. His meticulous approach ensures that service levels are consistently met, fostering strong vendor relations and enhancing customer loyalty.
Eric's expertise in business intelligence (BI) allows him to analyze market trends and customer feedback, enabling the development of targeted strategies that drive business growth. He is instrumental in implementing training and development programs that empower teams to excel in customer service and conflict resolution, which are critical in maintaining Airgas's reputation for reliability and excellence.
Key projects under Eric's leadership include the optimization of service delivery processes and the integration of innovative technologies to streamline operations. His ability to manage cross-functional teams and cultivate a culture of continuous improvement has resulted in significant enhancements in service quality and operational performance across the Southeast region.
In addition to his operational acumen, Eric is a strong advocate for fostering a collaborative work environment. He leverages his supervisory skills to mentor emerging leaders within the organization, ensuring that Airgas remains at the forefront of the industry. With a commitment to excellence and a passion for customer experience, Eric Sheffield is dedicated to driving the success of Airgas and its clients.
SE Region Customer Experience Director at Airgas in January 2023 to Present
Director of Vendor Pricing and Quality Assurance at Sylvan Road Capital LLC in May 2022 to October 2022
Regional Director at LTS in January 2021 to January 2022
Area Operations Manager of Healthcare (South Region) at Airgas in January 2020 to November 2021
Area Operations Managaer of Healthcare at Airgas in May 2019 to November 2021
Area Operations Manager of Healthcare at Airgas in February 2006 to October 2021
Medical Sales Specialist & Branch Manager at Airgas in January 2006 to January 2008
Medical Sales Specialist at Airgas in January 2006 to January 2007
Branch Manager at Lincare Medical Equipment in January 2005 to January 2005
Product Manager at GrahamField in January 2000 to January 2004
Respiratory Therapy Manager at CareSouth in January 1998 to January 2000
Registered Respiratory Therapist Supervisor at Houston Healthcare in January 1994 to January 1997
Registered Respiratory Therapist at Medical Center Of Central GA in January 1994 to January 1997
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Relationship Building
Workplace Safety
Change Management
Capital Projects
Market Analysis
Strategic Sourcing
Product Introduction
New Product Rollout
Business Case Preparation
Cross-functional Collaborations
Customer Experience
Vendor Relations
Cold Calling
Written Communication
Supervisory Skills
Problem Solving
Personnel Management
Positive Coaching
Statutory Accounting Principles (SAP)
Business Correspondence
Service Levels
Strategic Services
SAP Implementation
Key Performance Indicators
Implementation Experience
Oral Communication
Analytical Skills
Presentations
Sales Processes
Customer Satisfaction
Corporate Financial Reporting
Operations Management
Manufacturing Operations Management
Team Management
Business Relationship Management
Team Leadership
Team Motivation
Business Process Improvement
Business Intelligence (BI)
Data Analysis
Management
Microsoft Office
Strategic Planning
Microsoft Excel
Leadership
Sales
Customer Service
Project Management
Negotiation
SAP
Organizational Management
Conflict Resolution
Coaching
Microsoft Word
Inventory Management
Team Building
Business Development
Product Management
Account Management
Marketing
Sales Management
Microsoft PowerPoint
Google Suite
Power BI
Training & Development
Active Listening
Continuous Improvement
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Discover more about AirgasWhat is Eric Sheffield email address?
Email Eric Sheffield at [email protected] and [email protected]. This email is the most updated Eric Sheffield email found in 2026.
What is Eric Sheffield phone number?
Eric Sheffield phone number is +17703636970 and +17703668309.
How to contact Eric Sheffield?
To contact Eric Sheffield send an email to [email protected] or [email protected]. If you want to call Eric Sheffield try calling on +17703636970 and +17703668309. (updated on October 30, 2024)
What is Eric Sheffield net worth?
Eric Sheffield has an estimated net worth of $375,000 to $499,999
What company does Eric Sheffield work for?
Eric Sheffield works for Airgas
What is Eric Sheffield's role at Airgas?
Eric Sheffield is SE Region Customer Experience Director
What industry does Eric Sheffield work in?
Eric Sheffield works in the Chemical Manufacturing industry.
Eric Sheffield Email Addresses
Eric Sheffield Phone Numbers
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