Eric Markwardt
Vice President of Service, Americas at FOSS | Greater Minneapolis-St. Paul Area
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As the Vice President of Service for the Americas at FOSS, Eric Markwardt leverages his extensive experience in industrial engineering and analytical instrumentation to drive operational excellence and customer satisfaction across the region. With a robust background in Operations Management and Field Service Operations, Eric is adept at developing and implementing strategic visions that align with the company's goals. His leadership is characterized by a commitment to continuous improvement, ensuring that service activities not only meet but exceed customer expectations.
Eric plays a pivotal role as a global partner, collaborating closely with quality, production, logistics, and sales teams to enhance service delivery and operational efficiency. His expertise in Salesforce Lightning and SAP CRM allows him to streamline processes and improve customer engagement through instrument-connected digital platforms. By focusing on automation and product management, Eric is at the forefront of transforming service operations, making them more responsive and effective in addressing customer needs.
In addition to his technical skills, Eric is a strong advocate for team building and training, fostering a culture of customer success within his organization. His military background as a US Navy veteran instills a sense of discipline and strategic thinking, which he applies to business strategy and development. Under his leadership, FOSS is not only enhancing its service capabilities but also positioning itself as a leader in the industry, committed to delivering unparalleled value to its customers in North and South America.
Vice President of Service, Americas at FOSS in January 2022 to Present
Vice President of Service, North America at FOSS in November 2014 to January 2022
Field Service Manager at FOSS in January 2011 to October 2014
Customer Support Engineer at FOSS in May 2007 to December 2010
Senior Field Service Engineer at Siemens Government Services in February 2003 to May 2007
Supervisor at U.S. Department of Homeland Security in August 2002 to February 2003
Electronics Technician at US Navy in July 1996 to July 2002
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Salesforce.com Implementation
Salesforce Lightning
Troubleshooting
Cross-functional Team Leadership
Software Documentation
Service Management
Field Service
Electronics
Technical Support
Field Operations
Maintenance Management
Technical Writing
Team Leadership
Team Building
Customer Service
Leadership
Customer Satisfaction
Engineering
Microsoft Office
Process Engineering
CRM
SAP CRM
CMMS
Change Management
Management
Process Improvement
Calibration
Continuous Improvement
Operations Management
Manufacturing
Product Development
Project Management
Project Planning
Employee Training
Product Management
Automation
Integration
Sales Operations
Key Account Management
Business Development
Team Management
Quality Assurance
Training
International Sales
Strategy
Product Marketing
Testing
Business Strategy
New Business Development
Instrumentation
Business Process Improvement
Customer Success
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Discover more about FOSSWhat is Eric Markwardt email address?
Email Eric Markwardt at [email protected]. This email is the most updated Eric Markwardt email found in 2026.
What is Eric Markwardt phone number?
Eric Markwardt phone number is +16512857925.
How to contact Eric Markwardt?
To contact Eric Markwardt send an email to [email protected]. If you want to call Eric Markwardt try calling on +16512857925. (updated on October 31, 2024)
What company does Eric Markwardt work for?
Eric Markwardt works for FOSS
What is Eric Markwardt's role at FOSS?
Eric Markwardt is Vice President of Service, Americas
What industry does Eric Markwardt work in?
Eric Markwardt works in the Appliances, Electrical, And Electronics Manufacturing industry.
Eric Markwardt Email Addresses
Eric Markwardt Phone Numbers
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