Eric Lake
Director of Lean Transformation and Performance Improvement at Washington State Department of Social and Health Services | Greater Seattle Area
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Eric Lake serves as the Director of Lean Transformation and Performance Improvement at the Washington State Department of Social and Health Services, where he exemplifies transformational leadership in the realm of healthcare administration. With a wealth of experience in emergency medical services and hospital healthcare, Eric is adept at navigating complex systems to drive quality and performance improvements. His current role involves directing a dedicated team that spearheads various performance improvement initiatives at Western State Hospital and the Civil Center, ensuring that the Quality Assurance and Performance Improvement (QAPI) Plan is effectively aligned with the Coordinated Quality Improvement Program (CQIP).
Eric's expertise in process redesign and quality management is instrumental in facilitating strategic planning and analysis through a Balanced Scorecard approach. This method not only enhances operational efficiency but also fosters a culture of continuous improvement within the organization. His innovative and collaborative nature allows him to build strong relationships across departments, empowering the Performance Improvement Team through targeted leadership development initiatives.
Moreover, Eric's familiarity with industry standards set by CAAS, CMS, and The Joint Commission positions him as a knowledgeable resource in compliance and quality assurance. His skills in collaborative problem-solving and business process improvement are pivotal in addressing the unique challenges faced by healthcare facilities. By leveraging his extensive background and strategic focus, Eric Lake is committed to transforming healthcare delivery systems, ultimately enhancing patient outcomes and operational effectiveness within the Washington State Department of Social and Health Services.
Director of Lean Transformation and Performance Improvement at Washington State Department of Social and Health Services in November 2021 to Present
Adjunct Associate Professor - Strategic Management at University of Maryland Global Campus in February 2019 to February 2024
Performance Improvement Manager at Washington State Department of Social and Health Services in September 2020 to October 2021
Continuous Improvement Manager at Washington State Department of Social and Health Services in April 2019 to September 2020
Leadership and Business Coach at Dr. Eric Lake in January 2014 to April 2019
Shift Commander at Rural Metro Ambulance in September 2001 to April 2014
President/Executive/Owner at Anderson Island General Store in January 2009 to January 2014
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Strategic Leadership
Relationship Building
Root Cause
Performance Metrics
Performance Analysis
Executive Coaching
Business Strategy
Strategic Consulting
Key Metrics
Project Charter
Staff Training
Critical Thinking
Regulatory Compliance
CPHQ
Hospitals
Behavioral Health
Supervisory Skills
Reporting Metrics
Data Analysis
Interpersonal Skills
Teamwork
Continuous Improvement
Culture Change
Visio
Strategic Thinking
Organizational Alignment
People Management
Relationship Development
Project Planning
Presentation Development
Team Development
Operations
Objectives and Key Results (OKRs)
Cross-functional Coordination
Project Management Office (PMO)
Financial Performance
Operational Strategy
Operational Excellence
Communication
Decision-Making
Strategy
Team Leadership
Workshops
Consulting
Cross-functional Team Leadership
Performance Improvement
Quality Assurance
Project Management
DMAIC
Six Sigma Black Belt
System Implementations
Consultation
Process Redesign
Quality Management
Quality Improvement
Operating Efficiencies
Organizational Development
Organizational Leadership
Organizational Effectiveness
Organization Skills
Leadership Development
Team Building
Business Process Improvement
Process Improvement
Change Management
Vision Development
Business Analysis
Lean Six Sigma
Strategic Planning
Time Management
Analysis
Problem Solving
Root Cause Problem Solving
Collaborative Problem Solving
Presentations
Presentation Skills
Presentation Coaching
Public Speaking
PowerPoint
Microsoft Excel
Microsoft Word
Inventory Analysis
Inventory Planning
CPR Certified
EMS
Policy
Healthcare
NIMS
Emergency Services
Emergency Management
Coaching
Training
Leadership
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Discover more about Washington State Department of Social and Health ServicesWhat is Eric Lake email address?
Email Eric Lake at [email protected]. This email is the most updated Eric Lake email found in 2026.
What is Eric Lake phone number?
Eric Lake phone number is +12533776466.
How to contact Eric Lake?
To contact Eric Lake send an email to [email protected]. If you want to call Eric Lake try calling on +12533776466.
What company does Eric Lake work for?
Eric Lake works for Washington State Department of Social and Health Services
What is Eric Lake's role at Washington State Department of Social and Health Services?
Eric Lake is Director of Lean Transformation and Performance Improvement
What industry does Eric Lake work in?
Eric Lake works in the Government Administration industry.
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