Eric Culton
Director of Operations & Strategy at McDonald's | Greater Seattle Area
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As the Director of Operations at McDonald's, Eric Culton brings over 16 years of extensive experience in the retail and restaurant sectors, where he has honed his expertise in driving operational excellence and fostering employee engagement. Currently overseeing operations across five franchises, Eric has demonstrated an exceptional ability to navigate the complexities of the fast-food industry, particularly in a post-pandemic landscape. His strategic initiatives have resulted in remarkable achievements, including a staggering 23% year-over-year increase in annual net sales, reaching $28.9 million in 2023.
Eric's focus on enhancing organizational cash flow has led to a 35% improvement through meticulous line item management, showcasing his financial acumen and commitment to sustainable growth. His leadership style emphasizes mentorship and team development, as he successfully leads and inspires a diverse workforce of over 400 employees. Under his guidance, his franchises have consistently ranked in the top 3% of local business units across multiple key performance indicators (KPIs), reflecting his dedication to operational efficiency and customer satisfaction.
In addition to his operational prowess, Eric is adept at business development and project management, utilizing his skills to drive customer loyalty and retention. His strategic mindset enables him to identify new business opportunities while fostering a culture of collaboration and innovation within his teams. As he continues to push the boundaries of success at McDonald's, Eric Culton remains committed to delivering exceptional results and setting new standards in the fast-food industry.
Director of Operations & Strategy at McDonald's in June 2013 to Present
Product Manager, Sales Agent at RMI Imports in March 2012 to April 2013
Department Manager at Nordstrom in October 2007 to February 2012
Chapter President- Alpha-Gamma, Washington State University at Tau Kappa Epsilon Fraternity in January 2005 to January 2008
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Cross-functional Team Leadership
Cross-functional Coordination
Strategic Visionary
Business Strategy
Strategic Leadership
Organizational Development
Presentation Skills
Bottom Line Results
New Market Expansion
Performance Management
Planning Budgeting & Forecasting
Organizational Effectiveness
Team Building Facilitation
Staff Mentoring
P&L Results
Driving Results
Customer Service
Soft Skills
Performance Reviews
Organizational Structure
Leading Positive Change
Team Management
Change Management
Problem Solving
Key Performance Indicators
Goal Setting
Mediation
Project Planning
Coaching
Strategic Planning
Operations Management
Customer Engagement
Organizational Leadership
Conflict Resolution
Agenda
SharePoint
Scheduling
Forecasting
Microsoft Word
Google Workspace
Tableau
Slack
Microsoft Office
Sales Operations
Interpersonal Skills
Sales and Marketing
Organization Skills
Financial Analysis
Talent Management
Team Building
Customer Experience
Written Communication
People Management
Training
Analytical Skills
Communication
Employee Engagement
Teamwork
Sales Planning
Customer Loyalty
Sales Management
Leadership Development
Business Development
People Development
Project Management
Training and Development (HR)
Business Planning
Team Leadership
Leadership
Fundraising
Sales
New Business Development
Merchandising
Social Media
Management
Selling
Recruiting
Social Networking
Customer Retention
Retail
Fashion
Time Management
Strategic Thinking
Generative AI Tools
Generative AI
Artificial Intelligence (AI)
Career Management
AI Productivity
Prompt Engineering
Microsoft Copilot
AI Prompting
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Discover more about McDonald'sWhat is Eric Culton email address?
Email Eric Culton at [email protected]. This email is the most updated Eric Culton email found in 2026.
What is Eric Culton phone number?
Eric Culton phone number is +12068501984 and +12067802436.
How to contact Eric Culton?
To contact Eric Culton send an email to [email protected]. If you want to call Eric Culton try calling on +12068501984 and +12067802436. (updated on November 04, 2024)
What is Eric Culton net worth?
Eric Culton has an estimated net worth of $750,000 to $999,999
What company does Eric Culton work for?
Eric Culton works for McDonald's
What is Eric Culton's role at McDonald's?
Eric Culton is Director of Operations & Strategy
What industry does Eric Culton work in?
Eric Culton works in the Restaurants industry.
Eric Culton Email Addresses
Eric Culton Phone Numbers
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