Eric Covay's Email Addresses & Phone Numbers

I desire to work for an innovative organization that will challenge my leadership, technical, problem solving, and decision making skills. I am an accomplished IT professional with over 13 years of experience, including 5 years of focus in the healthcare industry. I am a results-oriented, dedicated and creative organizational leader who promotes teamwork and superior customer relationships...

I desire to work for an innovative organization that will challenge my leadership, technical, problem solving, and decision making skills. I am an accomplished IT professional with over 13 years of experience, including 5 years of focus in the healthcare industry. I am a results-oriented, dedicated and creative organizational leader who promotes teamwork and superior customer relationships by understanding business needs and developing customer centric, innovative solutions.IT Manager- Store Back Office Systems @ Responsibilities include investment modeling, technical design, and leadership and execution across the expansive Ulta retail organization. I work in collaboration with my internal and external business partners to design solutions that are fiscally responsible. This is accomplished through developing, proposing and implementing the best-in-breed technical resources and the ongoing evaluation of successful integration. From April 2014 to Present (1 year 8 months) Hosting Services Manager @ My responsibilities included: managing high availability production, UAT, production support, product development and internal operations hardware infrastructure across all SaaS product lines, office locations, server rooms and data center hosting facilities; defining the annual IT strategy and gaining senior leadership approval; and creating and managing all aspects of the IT organization’s budget. I provided technical and administrative oversight during the migration of our legacy data center to a geographically dispersed environment. I planned and executed the move of our previous data center hardware to our internal offices (IL and CA) to rebuild and virtualize the infrastructure. My diverse experience in software engineering, IT, and leadership, as well as my proactive partnering with colleagues, resulted in improved product development and a robust infrastructure. Additional Responsibilities: • Manage IT teams (DBAs, Sys Admins, Network Engineers, Architect) • Create, implement and evaluate o Incident management o Problem management o Capacity planning • Conduct root cause analysis • Create and test disaster recovery plan • Develop and execute cross-training plan • Identify and develop direct reports’ competencies • Create plan for individual and team growth • Establish, monitor and report service level agreements • Model infrastructure costs • Develop budgets and manage expenses • Negotiate vendor support contracts From April 2012 to April 2014 (2 years 1 month) Lisle, IL; San Diego, CA;Deployment Manager @ As deployment manager, my responsibilities included facilitating the application upgrade of all hosted and licensed client software. This included the coordination of professional service representatives, account managers, software engineers and designated client technical and leadership staff. I developed process plans and implemented improvements to upgrade our client base and coordinate all resources and timing of tasks. I acted as the department resource to eliminate interruptions to improve efficiency. From December 2011 to April 2012 (5 months) Lisle, ILSr. Software Engineer/Team Lead @ I led an engineering team in the architecture, development, testing, integration and implementation of a pharmacy and medical benefit management reference data system. I transitioned to the client staff augmentation team and was selected as the primary engineer responsible for resolving premium billing and financial process issues. Additional responsibilities included: • Analysis of business requirements for the creation of HLE, HLD, and technical specifications • Mentoring junior developers involved in billing and financial processing • Creating best practices for SQL and SSIS development • Working with all departments to maximize resources • Identify and proposing process changes to improve SDLC From October 2008 to December 2011 (3 years 3 months) Sr. Application Developer @ Responsibilities included full life cycle development, new product design, and project management. The development of SAP interfaces to .Net application through the use of C#, SAP .NET Connector, Visual Studio, Source Safe and SQL Server. Additional responsibilities included researching and integrating new third party software customizing in-house applications, distribution resource planning, SAP (Layout and Warehouse Management modules), Progistics Shipping, JDA Space Planning, and Ulta .Com web services. From August 2005 to October 2008 (3 years 3 months) Programmer/Analyst @ Responsibilities included the development of business solution software. Development included the design, implementation, system testing, troubleshooting, and modification of web services, windows forms, controls and components using Visual Studio .NET, C#, N-Unit, SQL Server, CVS, and XML. From September 2003 to August 2005 (2 years) Dept Manager, Head Cashier, Dept Sales Associate @ From September 1996 to April 2004 (7 years 8 months) DCN2 Consultant - Central Server Migration @ I was responsible for migrating international business units (dealers) to a central server, providing technical support and generating Crystal Reports to monitor web application response times. From July 2001 to September 2003 (2 years 3 months) MS @ Northern Illinois University From 2008 to 2010 BS @ Northern Illinois University From 2000 to 2003 Eric Covay is skilled in: Microsoft SQL Server, SQL, Team Leadership, Incident Management, Problem Management, Capacity Planning, Team Management, Hosting Services, SaaS, Requirements Analysis, SDLC, Business Analysis, Vendor Management, Project Management, Agile Methodologies, Process Improvement, Disaster Recovery, Data Center, XML, IIS, Web Services, .NET, C#, Testing, Quality Assurance, Visual Studio, SSIS, Web Applications, Visio