Eric Andia
Director Of Service Management at Deloitte Australia | Australia
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Eric Andia serves as the Director of Quality and Service Excellence at Deloitte Australia, where he plays a pivotal role in shaping the strategic direction of various IT disciplines. Collaborating closely with the CIO of Deloitte APAC and the Head of Innovation, Eric is dedicated to driving digital transformation initiatives that enhance operational efficiency and streamline business processes. His expertise spans a diverse array of areas, including test automation, functional testing, and application performance management, ensuring that both large and small enterprise IT projects are executed with the utmost quality.
In his current role, Eric has successfully established and manages an offshore team, which has been instrumental in delivering high-quality outcomes for key projects. Notably, his leadership in the implementation of SAP and ServiceNow solutions has garnered recognition for its effectiveness in optimizing workflows and enhancing service delivery. His focus on continuous improvement and quality assurance is complemented by a robust understanding of the software development life cycle (SDLC) and enterprise architecture, enabling him to identify and mitigate risks throughout the project lifecycle.
Eric's passion for emerging technologies drives his commitment to innovation, making him a valuable asset in the ever-evolving landscape of information technology. His skills in business analysis, project management, and strategy development position him as a thought leader in the field, dedicated to fostering a culture of excellence and agility within Deloitte's IT framework. As he continues to champion quality assurance and service excellence, Eric remains focused on leveraging transformative technologies to propel organizational success and deliver exceptional value to clients.
Director Of Service Management at Deloitte Australia in January 2010 to Present
Director | AI Automation CoE | Information Technology Services at Deloitte Australia in January 2017 to Present
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Digital Transformation
Strategy
IT Strategy
Business Process Improvement
IT Leadership
IT Service Management
IT Service Delivery
Test Automation
Test Management
Enterprise Architecture
IT Management
Information Technology
SDLC
Testing
Stakeholder Management
Business Analysis
Project Management
ITIL
Business Process
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Discover more about Deloitte AustraliaWhat is Eric Andia email address?
Email Eric Andia at [email protected]. This email is the most updated Eric Andia email found in 2026.
How to contact Eric Andia?
To contact Eric Andia send an email to [email protected]. (updated on November 04, 2024)
What company does Eric Andia work for?
Eric Andia works for Deloitte Australia
What is Eric Andia's role at Deloitte Australia?
Eric Andia is Director Of Service Management
What is Eric Andia's Phone Number?
Eric Andia's phone (**) *** *** 378
What industry does Eric Andia work in?
Eric Andia works in the Business Consulting And Services industry.
Eric Andia Email Addresses
Eric Andia Phone Numbers
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