Edward Dollar
Director, Guest Coordination at Dragon*Con, Inc | Duluth, Georgia, United States
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Edward Dollar serves as the Director of Guest Coordination at Dragon*Con, Inc., where he plays a pivotal role in orchestrating one of the largest multi-genre conventions in the world, attracting over 80,000 attendees annually. With a dynamic and results-oriented approach, Edward excels in product management, leveraging his expertise to enhance the guest experience through meticulous planning and execution. His current projects include the management and architectural design of an innovative in-house scheduling resource management application, which he oversees through Agile Sprint methodologies. This application not only streamlines operations but also optimizes resource allocation, ensuring that the vast network of staff—comprising 250 dedicated members—can effectively support the event's diverse programming.
Edward’s proficiency in cross-functional coordination is instrumental in fostering collaboration among various departments, ensuring that operational requirements are met while maintaining a strong focus on customer satisfaction. His ability to synthesize market research and customer feedback allows him to make informed strategic product decisions that enhance the overall attendee experience. Additionally, his commitment to fiscal responsibility and business process management ensures that Dragon*Con remains sustainable and scalable in its operations.
With a strong foundation in responsive web design and Agile web development, Edward is adept at utilizing technology to improve guest service management and operational efficiency. His leadership not only motivates his team but also cultivates an environment where creativity and innovation thrive, ultimately contributing to the success of Dragon*Con as a premier destination for fans of all genres.
Director, Guest Coordination at Dragon*Con, Inc in September 2008 to Present
Product Manager at Product Dollar Consulting in October 2023 to Present
Director of Product Management/ Sr Lead Product Owner/ Business Analyst at Bakkt in April 2017 to September 2023
Ecommerce Admin at Cox Communications in October 2014 to March 2017
QA Engineer, Managed Services at NSPI in March 2011 to September 2014
Field Project Manager/ Administrative Project Manager/ IT Technician at eBryIT, Inc. in August 2006 to January 2011
Operations Manager at Infin, Inc. in June 2001 to January 2004
Customer Outreach Specialist at EarthLink Business in August 2000 to January 2002
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Voice of the Customer
Technology Solutions
Oral Communication
Fiscally Responsible
Product Analytics
Competitive Intelligence
Microsoft Excel
Pair Programming
End User Research
Customer Satisfaction
Workload Prioritization
Transmission Control Protocol (TCP)
Timelines
Service-Oriented Architecture (SOA)
Operational Requirements
Digital Product Development
Presentation Skills
Industry standards
Build Strong Relationships
Analytical Skills
Business-to-Business (B2B)
B2B Marketing
Software Development Life Cycle (SDLC)
Confluence
VersionOne
Responsive Web Design
Stakeholder Management
Business Process Management
Catalog Management
Agile & Waterfall Methodologies
Incremental Methodologies
Organization Skills
Business Process
Agile Web Development
Product Development
Jira
Cross-functional Coordination
Team Coordination
Program Coordination
Volunteer Management
Coordinate Meetings
Product Launch Planning
Scrum
Guest Service Management
Guest Relations
Process Improvement
Agile Methodologies
Technology Roadmapping
Product Road Mapping
Product Ideation
Product Vision
Information Technology
Project Management
Troubleshooting
Quality Assurance
Leadership
Event Management
Business Analysis
Continuous Improvement
ITIL
Service-Now
Kaseya
Software Documentation
Visio
System Deployment
Active Directory
Team Management
Account Management
Virtualization
Service Desk
Social Networking
ServiceNow
Databases
Management
Security
Customer Service
Product Management
Product Planning
Product Strategy
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What is Edward Dollar email address?
Email Edward Dollar at [email protected]. This email is the most updated Edward Dollar email found in 2026.
What is Edward Dollar phone number?
Edward Dollar phone number is +17702980776.
How to contact Edward Dollar?
To contact Edward Dollar send an email to [email protected]. If you want to call Edward Dollar try calling on +17702980776.
What company does Edward Dollar work for?
Edward Dollar works for Dragon*Con, Inc
What is Edward Dollar's role at Dragon*Con, Inc?
Edward Dollar is Director, Guest Coordination
What industry does Edward Dollar work in?
Edward Dollar works in the Software Development industry.
Edward Dollar Email Addresses
Edward Dollar Phone Numbers
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