Global Operations Leadership Associate - TD Securities @ From August 2014 to Present (1 year 5 months) Lead Operations Analyst - TD Securities @ From September 2013 to June 2014 (10 months) Summer Associate - TD Securities @ From May 2013 to August 2013 (4 months) Financial Service Representative / Investment Consultant @ Provided strategic banking solutions by asking probing questions to identify customers’ diverse needs and effectively utilized thorough product knowledge to educate and advise clients on alternative financial solutions Effectively managed relationships by building rapport with clientele through excellent customer service extending beyond the immediate transaction, thereby improving the branch’s overall Customer Experience Index (CEI score) Honourably inducted to Champions Club for extraordinary performance; Ranked 33rd out of 2,500 employees in Central Ontario Region From August 2011 to February 2013 (1 year 7 months) Customer Service Representative @ Focused on strategic sales by asking inquisitive questions to clarify customer needs and effectively utilized product knowledge to explain how TD products could assist in achieving financial objectives. Resolved client concerns by leveraging emotional intelligence to understand and target the root cause of the issue, resulting in an improved customer experience. Achieved 250% of sales goal; Ranked 1st in Branch, 2nd in District, 3rd in Region as at August 2011 From April 2010 to August 2011 (1 year 5 months) Sales Associate @ From November 2007 to November 2009 (2 years 1 month)

BBA, Finance and Strategy @ York University - Schulich School of Business From 2010 to 2014 Bachelor of Business Administration (BBA), Finance and Strategic Management @ Wirtschaftsuniversität Wien From 2013 to 2013 NHSRRPS Edgar Khalatian is skilled in: Banking, Strategy, Teamwork, Sales, Customer Service, Financial Analysis, Microsoft Excel, Corporate Finance, Time Management, Public Speaking, Team Leadership, Leadership, Project Management, Research, Business Process Improvement