Addison
Software at IBM | Raleigh, North Carolina, United States
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Addison is a dedicated professional at IBM, currently serving in the role of Customer Information Control System (CICS) Support. With a strong foundation in both Agile and Waterfall methodologies, Addison excels in delivering high-quality support and solutions that enhance system performance and reliability. His expertise in VSAM and MVS enables him to effectively manage and troubleshoot complex data storage issues, ensuring that client systems operate seamlessly.
In his current position, Addison is involved in several key projects that focus on optimizing disaster recovery processes and enhancing customer service experiences. His proficiency with WebSphere Application Server allows him to implement robust application solutions that cater to the unique needs of clients, while his debugging skills ensure that any potential issues are swiftly identified and resolved. Addison's commitment to maintaining strong relationships with clients is evident in his proactive approach to communication, as he actively seeks to understand their challenges and provide tailored support.
Furthermore, Addison is passionate about fostering connections with coworkers around the globe, recognizing that collaboration is essential in today’s fast-paced tech environment. By leveraging his extensive knowledge of TSO and WebSphere, he contributes to team efforts that drive innovation and efficiency within the organization. As he continues to grow in his role, Addison remains focused on enhancing his skills and expanding his professional network, ensuring that he stays at the forefront of industry developments and best practices.
Software at IBM in July 1988 to Present
CICS IBM Rep at SHARE in January 1993 to January 2013
Data Systems Technician at US Navy in March 1980 to July 1988
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University of Phoenix, Bachelor of Science (B.Sc.), January 2004 to January 2006
US Navy, AN/UYK-7 C School, January 1980 to January 1988
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Agile & Waterfall Methodologies
CICS
VSAM
z/OS
IBM Mainframe
Unisys Mainframe
Debugging
Debugging Code
IPCS
JCL
Assembly Language
XML
Web Services
Software Development
ISPF
Disaster Recovery
SOA
Websphere
Architecture
Cloud Computing
Digital Video
Technical Presentations
Presentation Development
Performance Tuning
Performance Measurement
Customer Service
Customer Support
Customer Satisfaction
Long-term Customer Relationships
MVS
DB2
REXX
WebSphere Application Server
OS/390
TSO
Netcool
Architectures
Enterprise Architecture
Service-Oriented Architecture (SOA)
Job Control Language (JCL)
WebSphere
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Discover more about IBMWhat is Addison email address?
Email Addison at [email protected]. This email is the most updated Addison's email found in 2026.
How to contact Addison?
To contact Addison send an email to [email protected]. (updated on January 24, 2024)
What company does Addison work for?
Addison works for IBM
What is Addison's role at IBM?
Addison is Software
What is Addison's Phone Number?
Addison's phone (704) ***-*136
What industry does Addison work in?
Addison works in the Computer Software industry.
Addison Email Addresses
Addison Phone Numbers
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