Douglas Ward
Compliance Director at Fidelity Investments | North Grafton, Massachusetts, United States
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Douglas Ward is a dynamic Compliance Director at Fidelity Investments, where he plays a pivotal role in fostering a culture of compliance excellence across the organization. With a strong emphasis on collaboration, Douglas empowers his team of highly engaged compliance professionals to ensure that customer communications are not only compliant but also enhance the overall customer experience. He firmly believes that "good customer experience is good compliance," a philosophy that drives his approach to compliance management and strategic planning.
In his current role, Douglas serves as the PI Compliance Product Area lead, overseeing three dedicated squads focused on advancing key compliance initiatives. His leadership is characterized by a commitment to continuous improvement, as he works closely with his teams to identify and implement innovative solutions that streamline processes and enhance compliance effectiveness. Douglas has successfully led various initiatives under the Compliance Review Group (CRG), particularly those supporting Fidelity Personal Workplace, demonstrating his ability to align compliance objectives with broader organizational goals.
With a robust skill set that includes strategy development, training, program management, and project management, Douglas is adept at navigating the complexities of compliance within the financial services industry. His analytical mindset allows him to assess compliance risks effectively, while his leadership and management skills inspire his colleagues to excel in their roles. As a strategic thinker, Douglas is not only focused on meeting regulatory requirements but also on fostering an environment where compliance is viewed as a vital component of the customer experience, ultimately contributing to Fidelity Investments' reputation as a trusted financial partner.
Compliance Director at Fidelity Investments in June 2006 to Present
Compliance Communications Review Group (CRG) Team Leader at Fidelity Investments in June 2005 to June 2006
Compliance Communications Review Group (CRG) Compliance Consultant at Fidelity Investments in March 2004 to June 2005
Customer Support Services (CSS) Team Manager at Fidelity Investments in November 2000 to March 2004
Team Manager at Fidelity Investments in May 1998 to April 2003
Operations Analyst at Fidelity Investments in June 1999 to October 2000
CSS Console Operations Analyst at Fidelity Investments in June 1999 to October 2000
CSS Participant Service Representative II at Fidelity Investments in May 1998 to June 1999
CRMS Compliance Analyst at The Hanover Insurance Company in April 1996 to May 1998
Compliance Analyst at Hanover Insurance in September 1993 to May 1998
Administration Specialist at CRMS Plan in August 1995 to April 1996
Claims Examiner at CRMS Medical in September 1993 to August 1995
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Discover more about Fidelity InvestmentsWhat is Douglas Ward email address?
Email Douglas Ward at [email protected]. This email is the most updated Douglas Ward email found in 2026.
What is Douglas Ward phone number?
Douglas Ward phone number is +16172885612.
How to contact Douglas Ward?
To contact Douglas Ward send an email to [email protected]. If you want to call Douglas Ward try calling on +16172885612.
What company does Douglas Ward work for?
Douglas Ward works for Fidelity Investments
What is Douglas Ward's role at Fidelity Investments?
Douglas Ward is Compliance Director
What industry does Douglas Ward work in?
Douglas Ward works in the Investment Management industry.
Douglas Ward Email Addresses
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