Doug Kratzer
Contact Center Director at MaxHome, LLC | New Orleans, Louisiana, United States
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Contact Center Director at MaxHome, LLC in December 2022 to November 2023
Vice President, Contact Center at Pelican State Credit Union in February 2020 to August 2022
Head of Accounts Receivable- National Call Center at Southern Glazer's Wine & Spirits in February 2018 to February 2020
VP- Payment operations at Capital One in April 2012 to January 2018
Workforce Management at Accolade, Inc. in January 2009 to January 2012
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Data-driven Decision Making
Key Performance Indicators
Contact Center Management
Team Leadership and Development
New Technology Implementation
Organizational Development
Driving Results
Decision-Making
Cross-functional Team Leadership
Performance Metrics
Capacity Building
Workforce Development
Analytics
Customer Experience
Executive Management
Customer Satisfaction
Call Center Administration
Change Management
Strategy
Team Leadership
Team Management
Contact Centers
Leadership
Workforce Management
Strategic Planning
Business Process Improvement
Risk Management
Operations Management
Data Analysis
Performance Management
Analytical Skills
Microsoft Office
Management
Team Building
Teamwork
Customer Service
Call center start-up
Call Center Development
Coaching
Workforce Analytics
Interpersonal Skills
Contact Center Operations
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Discover more about MaxHome, LLCWhat is Doug Kratzer email address?
Email Doug Kratzer at [email protected]. This email is the most updated Doug Kratzer email found in 2026.
What is Doug Kratzer phone number?
Doug Kratzer phone number is +13025840875.
How to contact Doug Kratzer?
To contact Doug Kratzer send an email to [email protected]. If you want to call Doug Kratzer try calling on +13025840875.
What company does Doug Kratzer work for?
Doug Kratzer works for MaxHome, LLC
What is Doug Kratzer's role at MaxHome, LLC?
Doug Kratzer is Contact Center Director
What industry does Doug Kratzer work in?
Doug Kratzer works in the Building Construction industry.
Doug Kratzer Email Addresses
Doug Kratzer Phone Numbers
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