Doug Johnson
Director, Performance Management at Genworth Financial | Parker, Colorado, United States
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Doug Johnson is a seasoned Information Technology executive currently serving as the Director of Performance Management at Genworth Financial. With over 29 years of experience in the technology sector, Doug has honed his expertise in leading large-scale IT integration and deployment projects, consistently delivering results that align with organizational goals and drive business value. His role encompasses a wide range of responsibilities, including overseeing Metrics & Reporting, IT Governance, Problem Management, Knowledge Management, and IT Quality Assurance.
At Genworth Financial, Doug is instrumental in implementing performance metrics that enhance operational efficiency and foster a culture of continuous improvement. His proficiency in Salesforce.com and Business Analysis allows him to leverage data-driven insights to inform strategic decisions and optimize project outcomes. Doug's adeptness in Requirements Analysis and Business Process Improvement ensures that projects not only meet technical specifications but also align with broader business objectives.
A strong advocate for ITIL best practices, Doug emphasizes the importance of effective IT governance and quality assurance in driving project success. His leadership in Problem Management and Knowledge Management initiatives has significantly improved incident response times and knowledge sharing across teams, thereby enhancing overall service delivery. With excellent verbal and written communication skills, Doug excels in creating comprehensive project plans and reports that facilitate stakeholder engagement and transparency.
As a forward-thinking leader, Doug Johnson continues to push the boundaries of performance management within the technology landscape at Genworth Financial, ensuring that the organization remains agile and responsive to the ever-evolving demands of the industry.
Director, Performance Management at Genworth Financial in April 2014 to Present
Director of IT Service Delivery at Xanterra Travel Collection in August 2021 to Present
Sr Manager, Global Standards, Planning, and Metrics at The Clorox Company in June 2018 to August 2021
Sr Manager, Global Standards, Planning, and Metrics at The Clorox Company in May 2018 to August 2021
Process Leader at Genworth Financial in June 2013 to May 2014
IT Development Team Leader at Genworth Financial in March 2012 to July 2013
Business Analyst Team Lead at Genworth Mortgage Insurance in January 2009 to March 2012
Senior Systems Implementation Specialist at Structure House, LLC in December 2007 to December 2008
Senior Program Manager at IBM in August 1988 to July 2005
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SharePoint
SharePoint Designer
Salesforce.com
SDLC
Business Analysis
IT Strategy
Project Management
Leadership
Troubleshooting
Information Technology
Visio
Requirements Analysis
Requirements Gathering
Systems Analysis
SQL
Software Project Management
Business Process Improvement
Process Improvement
MS Project
Software Development
System Deployment
Cross-functional Team Leadership
Program Management
Analysis
Outlook
IT Management
PL/SQL
Cloud Computing
ITIL
Vendor Management
Integration
ServiceNow
Performance Metrics
Dashboard Metrics
Project Metrics
PPM
PMO Design
IT Transformation
IT Project & Program Management
Performance Management
IT Operations
IT Governance
IT Operations Management
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Discover more about Genworth FinancialWhat is Doug Johnson email address?
Email Doug Johnson at [email protected]. This email is the most updated Doug Johnson email found in 2026.
What is Doug Johnson phone number?
Doug Johnson phone number is +17206820754.
How to contact Doug Johnson?
To contact Doug Johnson send an email to [email protected]. If you want to call Doug Johnson try calling on +17206820754.
What company does Doug Johnson work for?
Doug Johnson works for Genworth Financial
What is Doug Johnson's role at Genworth Financial?
Doug Johnson is Director, Performance Management
What industry does Doug Johnson work in?
Doug Johnson works in the Hospitality industry.
Doug Johnson Email Addresses
Doug Johnson Phone Numbers
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