Doug Hyde

Q: What is Doug Hyde email address?

Email Doug Hyde at dhyde@extremenetworks.com. This email is the most updated Doug Hyde email found in 2026.

Q: How to contact Doug Hyde?

To contact Doug Hyde send an email to dhyde@extremenetworks.com. If you want to call Doug Hyde try calling on +19784942386 and +19786841048. (updated on October 31, 2024)

Director of Customer Service, North America at Extreme Networks | Rockledge, Florida, United States

About Doug Hyde

As the Director of Customer Service for North America at Extreme Networks, Doug Hyde leverages over 25 years of extensive experience in the design, installation, and support of enterprise-class networks to drive exceptional customer satisfaction and operational excellence. His role encompasses the management of the North America Global Technical Assistance Center (GTAC) Services Team, where he oversees day-to-day operations and ensures that his highly motivated team remains at the forefront of the technical support industry. Doug's strong technical aptitude, particularly in areas such as 802.1x, routing protocols, and cloud computing, enables him to proactively identify and resolve issues, minimizing downtime for clients and enhancing their overall experience.

Doug's collaborative approach is evident in his interactions with Sales and Systems Engineering teams, where he plays a crucial role in supporting both pre-sales and post-sales efforts. By bridging the gap between technical support and sales, he ensures that customer needs are met with precision and care, fostering long-term relationships built on trust and reliability. His commitment to mentoring direct reports not only enhances team performance but also cultivates a culture of continuous improvement and professional growth.

With a deep understanding of industry megatrends and a passion for networking technologies, Doug is adept at navigating the complexities of modern enterprise environments. His expertise in conflict resolution and technical support further solidifies his reputation as a leader who prioritizes customer success and satisfaction. Under his guidance, the GTAC Services Team is not just striving to be number one; they are redefining what it means to deliver exceptional customer service in the ever-evolving landscape of networking solutions.

Doug Hyde Work

Director of Customer Service, North America at Extreme Networks in December 2021 to March 2025

Senior Technical Support Manager at Extreme Networks in April 2017 to December 2021

Systems Engineer at Aruba, a Hewlett Packard Enterprise company in June 2016 to April 2017

Doug Hyde Skills

Support Management

Customer Support

Customer Service

About Doug Hyde's Current Company

Extreme Networks

Discover more about Extreme Networks

Frequently Asked Questions about Doug Hyde

What is Doug Hyde email address?

Email Doug Hyde at [email protected]. This email is the most updated Doug Hyde email found in 2026.

What is Doug Hyde phone number?

Doug Hyde phone number is +19784942386 and +19786841048.

How to contact Doug Hyde?

To contact Doug Hyde send an email to [email protected]. If you want to call Doug Hyde try calling on +19784942386 and +19786841048. (updated on October 31, 2024)

What company does Doug Hyde work for?

Doug Hyde works for Extreme Networks

What is Doug Hyde's role at Extreme Networks?

Doug Hyde is Director of Customer Service, North America

What industry does Doug Hyde work in?

Doug Hyde works in the Software Development industry.