Dima Subbotin
Int Customer Care Director at Yango | New York, New York, United States
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Dima Subbotin currently serves as the Head of Product at Yandex Afisha, where he plays a pivotal role in shaping the future of event ticketing in Russia. With a keen eye for identifying market opportunities, Dima leads a dynamic team focused on enhancing the user experience and driving operational excellence. His expertise in product management is complemented by a strong foundation in UX research, enabling him to create intuitive interfaces that resonate with customers. Under his leadership, Yandex Afisha has launched several key projects that leverage crowdsourcing and customer relationship management (CRM) strategies to optimize ticket sales and improve customer engagement.
Dima's approach to product development is characterized by a data-driven mindset, utilizing dashboards and analytics to inform decision-making and track performance metrics. He is particularly passionate about harnessing the power of Software as a Service (SaaS) solutions to streamline operations and enhance the overall customer experience. His commitment to churn management ensures that Yandex Afisha not only attracts new users but also retains existing ones, fostering a loyal community of event-goers.
In an industry where competition is fierce and consumer preferences are constantly evolving, Dima thrives on the challenge of drawing a clear map to success. He finds inspiration in collaboration, believing that the best ideas often emerge from the collective insights of his team. With a forward-thinking vision and a relentless pursuit of innovation, Dima Subbotin is not just navigating the complexities of the event ticketing landscape; he is actively redefining it.
Int Customer Care Director at Yango in November 2023 to Present
General Manager & Head of Product at Yandex in June 2021 to November 2023
Head of CRM at Yandex in November 2019 to June 2021
Head of Customer Support at Yandex in April 2017 to November 2019
Service Analyst at Mars in August 2015 to April 2017
Business Analyst at Xsolla in December 2014 to July 2015
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Operations Management
Data Analysis
Dashboards
Global Infrastructure Management
SAP ERP
Business Analysis
UX Research
Product Design
Software as a Service (SaaS)
Product Marketing
Customer Service
Crowdsourcing
Customer Experience
Ticketing Systems
Team Leadership
BNPL
P&L Management
Product Strategy
Customer Relationship Management (CRM)
Customer Retention
Product Management
Churn Management
A/B Testing
Growth Hacking
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Discover more about YangoWhat is Dima Subbotin email address?
Email Dima Subbotin at [email protected]. This email is the most updated Dima Subbotin email found in 2026.
How to contact Dima Subbotin?
To contact Dima Subbotin send an email to [email protected]. (updated on October 30, 2024)
What company does Dima Subbotin work for?
Dima Subbotin works for Yango
What is Dima Subbotin's role at Yango?
Dima Subbotin is Int Customer Care Director
What is Dima Subbotin's Phone Number?
Dima Subbotin's phone (212) ***-*308
Dima Subbotin Email Addresses
Dima Subbotin Phone Numbers
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