Diane Burack
IT Business Operations, Customer Experience, & Client Services Leader at Information Technology | Columbus, Ohio Metropolitan Area
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Diane Burack is a seasoned IT Business Operations, Customer Experience, and Client Services Leader with over 20 years of experience in both mature and startup environments. Currently, she plays a pivotal role in driving enterprise-wide transformational initiatives that enhance operational efficiency and elevate client satisfaction. Diane excels at developing comprehensive IT and business operations roadmaps that align with organizational goals, ensuring that strategic plans are not only visionary but also actionable. Her expertise in overseeing extensive IT project and product portfolios allows her to effectively manage resources while promoting fiscal transparency and accountability.
One of Diane's key projects involves maturing information systems and technology environments to support seamless client services and governance. By leveraging her analytical skills and a deep understanding of customer journey mapping, she has successfully implemented strategies that optimize resource capacity planning and improve overall operational excellence. Her ability to liaise across functional stakeholders fosters collaboration and accelerates the adoption of innovative practices, ultimately leading to enhanced customer experiences.
Diane is also passionate about team building and business process improvement, recognizing that a well-structured team is essential for achieving operational success. Her experience in nonprofit organizations further enriches her perspective, allowing her to apply best practices in diverse settings. As a thought leader in IT transformation, Diane Burack continues to inspire her teams and stakeholders, driving meaningful change that resonates across the industry.
IT Business Operations, Customer Experience, & Client Services Leader at Information Technology in January 2000 to Present
Senior Director of Client Services at Clario in February 2023 to Present
Director, Transformation & Customer Experience at TireHub in January 2021 to January 2022
Director, Product Management & Customer Success at TireHub in January 2018 to January 2021
Vice President, Client Services & Governance (Global Headquarters) at American Cancer Society in January 2017 to January 2018
Vice President, Client Services (Global Headquarters) at American Cancer Society in January 2014 to January 2017
Managing Director, Client Services (Global Headquarters) at American Cancer Society in January 2013 to January 2014
Senior Director, Client Services (Global Headquarters) at American Cancer Society in January 2010 to January 2013
Vice President, Information Systems & Facilities at American Cancer Society - Ohio in January 2009 to January 2010
Vice President, Information Systems at American Cancer Society - Ohio in January 2006 to January 2009
Director, Information Systems at American Cancer Society - Ohio in January 2000 to January 2006
Network Engineer at American Cancer Society - Ohio in January 1996 to January 2000
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IT Business Operations
Transformational & Startup Leadership
Customer Experience Transformation
Leadership
IT Strategy
Management
IT Service Management
Service Delivery Management
Customer Satisfaction
Project Delivery
Infrastructure
Digital Transformation
Product Strategy
Customer Engagement
Presentations
Team Leadership
Stakeholder Management
IT Operations
Executive Management
IT Enabled Business Transformation
Customer Experience
Business Strategy
Business Analysis
Strategic Leadership
Client Services
Operational Efficiency
Strategic Roadmaps
IT Operations Leadership
Business Operations Leadership
Team Empowerment
Culture Shaping
Fiscal Integrity
Technology Transformation
Operational Excellence
Analytical Skills
Team Building
Cross-functional Team Leadership
Project Portfolio Management
Business Process Improvement
People Development
Strategic Partnerships
Project Management
Change Management
Strategy
IT Transformation
Networking
Business Transformation
Customer Journey Mapping
IT Management
Nonprofit Organizations
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Discover more about Information TechnologyWhat is Diane Burack email address?
Email Diane Burack at [email protected]. This email is the most updated Diane Burack email found in 2026.
What is Diane Burack phone number?
Diane Burack phone number is +16143952225 and +16143544051.
How to contact Diane Burack?
To contact Diane Burack send an email to [email protected]. If you want to call Diane Burack try calling on +16143952225 and +16143544051.
What is Diane Burack net worth?
Diane Burack has an estimated net worth of $750,000 to $999,999
What company does Diane Burack work for?
Diane Burack works for Information Technology
What is Diane Burack's role at Information Technology?
Diane Burack is IT Business Operations, Customer Experience, & Client Services Leader
What industry does Diane Burack work in?
Diane Burack works in the Pharmaceutical Manufacturing industry.
Diane Burack Email Addresses
Diane Burack Phone Numbers
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