Dennis Berry

Dennis Berry currently serves as a Senior Tech in the Information Technology (Customer Service Specialist) division at Cubic Corporation, where he leverages his extensive expertise in IT support and network management to enhance operational efficiency and user satisfaction. With a solid foundation built during his tenure as a HelpDesk Technician at Fort Sill Army Base, Dennis has honed his skills in managing complex IT infrastructures, ensuring seamless connectivity, and providing exceptional customer service to a diverse user base.

In his current role at Cubic Corporation, Dennis is instrumental in overseeing key projects that involve the deployment and maintenance of advanced IT solutions. His proficiency in System Center Configuration Manager (SCCM) allows him to efficiently manage software distribution and system updates, while his experience with imaging and active directory management ensures that user and computer accounts are meticulously maintained. Dennis is also adept at implementing Information Assurance protocols, including IAVA remediation and STIG compliance for printers and multifunction devices, which are critical for maintaining the security and integrity of the network.

His technical acumen is complemented by a strong understanding of the Internet Protocol Suite (TCP/IP) and print server management, enabling him to troubleshoot and resolve issues swiftly. Additionally, Dennis is well-versed in the migration processes for Windows 7, ensuring that users transition smoothly to updated systems. With certifications such as CompTIA under his belt, he remains committed to continuous learning and professional development, positioning himself as a valuable asset to Cubic Corporation and the broader IT community. Dennis Berry's dedication to excellence in customer service and technical support not only enhances the user experience but also contributes significantly to the organization's overall success.