Denise Seppala
Principal Project Manager at Capital One | Washington DC-Baltimore Area
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Denise Seppala is a seasoned Principal Project Manager at Capital One, bringing over 20 years of extensive experience in the financial services sector, particularly within one of the nation’s top 10 banks. In her current role, Denise provides strategic project management leadership for all branch technology initiatives, ensuring that each project aligns with the overarching goals of the organization while delivering exceptional value to stakeholders. Her expertise lies in assessing the impact of new technologies, assigning resources effectively, and serving as the primary point of contact for Branch and Café Mission Control.
Denise is instrumental in leading the identification, prioritization, and implementation of internal process improvements, leveraging her deep understanding of business process improvement and customer service. She collaborates closely with external teams to streamline operations, enhance customer satisfaction, and drive efficiency across all initiatives. Her ability to communicate effectively with subject matter experts and executive management enables her to foster teamwork and ensure that all projects are executed with precision and clarity.
Among her key projects, Denise has successfully spearheaded initiatives that have transformed branch operations, integrating innovative technology solutions that enhance the customer experience and optimize service delivery. Her decision-making skills and analytical mindset allow her to navigate complex challenges, making her a vital asset to Capital One’s mission of delivering excellence in retail banking. With a commitment to continuous improvement, Denise is dedicated to creating processes that not only meet but exceed the expectations of both customers and internal stakeholders.
Principal Project Manager at Capital One in August 2021 to Present
Systems Specialist II/III at Capital One in May 2015 to August 2021
Senior Branch Operations Specialist at Capital One in January 2013 to May 2015
Branch Operations Specialist II at Capital One in March 2007 to January 2013
Assistant Branch Manager at Capital One in March 2004 to March 2007
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Finance
Incident Management
Business Process Improvement
Internal Communications
Customer Service
Organization Skills
Management
Subject Matter Experts
Troubleshooting
Technical Support
Process Flow Documentation
Risk Management
Crisis Management
Communication
Decision-Making
Executive Management
Analytical Skills
Process Improvement
Project Management
Teamwork
Retail Banking
Customer Satisfaction
Time Management
Certified Scrum Master
Business Process Management (BPM) Certified
Business Analysis
Problem Solving
Branch Operation
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Discover more about Capital OneWhat is Denise Seppala email address?
Email Denise Seppala at [email protected]. This email is the most updated Denise Seppala email found in 2026.
What is Denise Seppala phone number?
Denise Seppala phone number is +15714244334.
How to contact Denise Seppala?
To contact Denise Seppala send an email to [email protected]. If you want to call Denise Seppala try calling on +15714244334. (updated on October 24, 2024)
What company does Denise Seppala work for?
Denise Seppala works for Capital One
What is Denise Seppala's role at Capital One?
Denise Seppala is Principal Project Manager
What industry does Denise Seppala work in?
Denise Seppala works in the Financial Services industry.
Denise Seppala Email Addresses
Denise Seppala Phone Numbers
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