Dejan Lukic
Partner Success Manager at NMI | Greater Chicago Area
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As a Partner Success Manager at NMI, Dejan Lukic plays a pivotal role in ensuring that newly signed partnerships transition smoothly into the NMI ecosystem. With a strong foundation in customer success and relationship management, Dejan expertly guides partners through the onboarding process, leveraging his extensive knowledge of payment systems and consulting to create tailored integration strategies. His approach not only enhances the operational efficiency of partners but also drives their adoption and growth within the embedded payments landscape.
Dejan's expertise in product training and technical support allows him to empower partners with the tools and knowledge they need to maximize their use of NMI’s industry-leading payment gateway technology. By actively engaging with partners and providing constructive feedback, he fosters a collaborative environment that encourages continuous improvement. This feedback loop is essential for refining NMI’s product offerings, ensuring they meet the evolving needs of the payments ecosystem.
In addition to his hands-on work with partners, Dejan excels in data analysis, utilizing insights to identify trends and opportunities for growth. His commitment to standards compliance and best practices further solidifies NMI’s reputation as a trusted leader in merchant acquiring and payment management. Through his dedication and strategic vision, Dejan is not only enhancing partner relationships but also contributing to the overall success and innovation of NMI in powering over $200 billion in payment volumes annually.
Partner Success Manager at NMI in April 2020 to Present
Senior Partner Success Manager at Datto, Inc. in September 2018 to April 2020
Partner Success Manager at Datto, Inc. in July 2017 to September 2018
Expert at Apple in September 2014 to July 2017
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Merchant Acquiring
Payment Systems
Solution Architecture
Cross-Selling
Mentoring
Product Launch Events
Product Training
Proactive Monitoring
Escalation Resolution
Utilization Management
Feedback Management
Problem Solving
Partner Relationship Management
Churn Management
Cross-functional Team Leadership
Data Analysis
Collaborative Problem Solving
Risk Analysis
Customer Success
Channel Partners
Payments
Subject Matter Experts
Payment Card Processing
Project Management
Strategic Partnerships
Consulting
Solution Selling
Customer Service
Communication
Sales
Team Building
Information Technology
Technical Support
Bilingual Communications
Customer Satisfaction
Exceed Sales Goals
Training & Development
Constructive Feedback
Networking
Presentation Skills
Payment Card Industry Data Security Standard (PCI DSS)
Standards Compliance
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Discover more about NMIWhat is Dejan Lukic email address?
Email Dejan Lukic at [email protected]. This email is the most updated Dejan Lukic email found in 2026.
How to contact Dejan Lukic?
To contact Dejan Lukic send an email to [email protected]. (updated on October 31, 2024)
What company does Dejan Lukic work for?
Dejan Lukic works for NMI
What is Dejan Lukic's role at NMI?
Dejan Lukic is Partner Success Manager
What is Dejan Lukic's Phone Number?
Dejan Lukic's phone (**) *** *** 410
What industry does Dejan Lukic work in?
Dejan Lukic works in the Financial Services industry.
Dejan Lukic Email Addresses
Dejan Lukic Phone Numbers
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