Dean David
Operations Manager at Rival | Metro Manila
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Dean David serves as the Operations Manager at Rival, where he leverages his extensive expertise in people and process management to drive organizational success. In his current role, Dean is instrumental in fostering effective team dynamics and interpersonal relationships across all service lines, ensuring that collaboration is at the forefront of operational excellence. He is adept at establishing clearly defined targets for his teams and direct reports, which not only enhances accountability but also aligns individual contributions with the broader organizational goals.
One of Dean's key projects involves the implementation of the Rival Onboard and Rival Perform systems, which streamline onboarding processes and performance tracking, respectively. By utilizing these tools, he has significantly improved operational efficiency and employee engagement, leading to higher retention rates and enhanced productivity. His proactive approach to communication and coordination ensures that functional activities are seamlessly integrated, allowing both external and internal targets to be consistently exceeded.
Dean’s expertise in talent acquisition and management is also a cornerstone of his role. He actively cultivates a culture of continuous improvement, identifying opportunities for process enhancement that benefit both employees and clients. His skills in incident management and customer relationship management (CRM) further bolster his ability to navigate complex challenges and deliver exceptional service. As a leader, Dean David exemplifies a commitment to excellence, driving his teams to not only meet but surpass expectations in a competitive landscape.
Operations Manager at Rival in September 2013 to Present
Sr. Operations Manager at IBM Global Business Process Services in October 2009 to May 2013
Project Manager/Trainer at Touchpaper Software in September 2007 to May 2009
Product Manager for Services at Microbase, Incorporated in November 2001 to September 2007
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Team Culture
Organizational Leadership
Communication
Operational Excellence
Financial Metrics
Business Reviews
Annual Planning
Rival Onboard
Rival Perform
Rival Learn
Sales
Team Building
Customer Service
Interpersonal Skills
Teamwork
Business Strategy
Coaching
Time Management
Solution Selling
Training
Management
Project Management
BPO
Service Delivery
Team Management
Process Improvement
Sla
Talent Acquisition
Resource Management
Incident Management
Performance Management
Employee Engagement
Talent Management
Human Resources
Pre-sales
CRM
Outsourcing
SLA
Customer Relationship Management (CRM)
Business Process Outsourcing (BPO)
Service-Level Agreements (SLA)
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Discover more about RivalWhat is Dean David email address?
Email Dean David at [email protected]. This email is the most updated Dean David email found in 2026.
How to contact Dean David?
To contact Dean David send an email to [email protected]. (updated on November 04, 2024)
What company does Dean David work for?
Dean David works for Rival
What is Dean David's role at Rival?
Dean David is Operations Manager
What is Dean David's Phone Number?
Dean David's phone (**) *** *** 361
What industry does Dean David work in?
Dean David works in the It Services And It Consulting industry.
Dean David Email Addresses
Dean David Phone Numbers
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