Dawn Willingham

Q: What is Dawn Willingham email address?

Email Dawn Willingham at dwillingham@mrllp.com. This email is the most updated Dawn Willingham email found in 2026.

Q: How to contact Dawn Willingham?

To contact Dawn Willingham send an email to dwillingham@mrllp.com. If you want to call Dawn Willingham try calling on +18184300675.

Director of Billing & Client Relations at Michelman & Robinson, LLP | Los Angeles, California, United States

About Dawn Willingham

Dawn Willingham serves as the Director of Billing & Client Relations at Michelman & Robinson, LLP, where she leverages her extensive expertise in legal billing practices to enhance client satisfaction and operational efficiency. With a profound understanding of LEDES formatting, ABA Task-based and Activity Code billing, as well as Fixed Fee, Transactional, and Contingency arrangements, Dawn is instrumental in streamlining the firm’s billing processes. Her proficiency extends to specialized areas such as Patent Applications and Foreign Associate billing, enabling her to cater to a diverse client base with unique billing needs.

In her current role, Dawn is responsible for hiring, training, and supervising a dedicated team focused on billing and client relations. She establishes strategic goals and objectives that align with the firm’s vision, ensuring that her department not only meets but exceeds client expectations. Dawn takes ownership of the entire client billing and collection process, overseeing a successful monthly close cycle that emphasizes accuracy and timeliness. Her adept use of advanced billing systems, including Expert Sierra, Elite, and TyMetrix, allows her to implement robust controls and reporting mechanisms that uphold the quality and integrity of the billing process.

Dawn’s skills in account reconciliation, invoicing, and management are complemented by her proficiency in Microsoft Excel and other essential tools. By fostering a culture of motivation and continuous improvement within her team, she ensures that Michelman & Robinson remains at the forefront of client service excellence in the legal industry. Her commitment to enhancing client relations and optimizing billing practices positions her as a key player in the firm’s ongoing success.

Dawn Willingham Work