Dawn Walker
General Manager ID Card Services at UnitedHealth Group | Irving, Texas, United States
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Dawn Walker is a dynamic leader at HealthSmart, recently acquired by UnitedHealth Group (UHG), where she serves as the Director of Operations. With a robust background that began as a Customer Service Advocate, Dawn has progressively advanced through various roles, including Ancillary Operations Coordinator and Manager of Enrollment Services. This journey has equipped her with a comprehensive understanding of the healthcare landscape and operational intricacies, allowing her to oversee five critical functional areas: COBRA, Eligibility, ID Card Services, Provider Maintenance, and Vendor Coordinators.
In her current role, Dawn is instrumental in evaluating and optimizing operational systems and procedures, with a keen focus on enhancing efficiencies and minimizing risks. Her expertise in change management and compliance management is pivotal in navigating the complexities of health policy and regulatory requirements, particularly in the context of the U.S. Health Insurance Portability and Accountability Act (HIPAA). Additionally, her skills in data analysis and healthcare information technology (HIT) enable her to drive informed decision-making and foster innovation within her teams.
Dawn is also committed to advancing her knowledge and impact in the field, currently pursuing a professional doctorate in Health Administration. Her research on digital literacy and telehealth utilization reflects her dedication to addressing contemporary challenges in healthcare delivery. As she aspires to influence health policy, her multifaceted experience and academic pursuits position her as a thought leader poised to contribute significantly to the evolution of healthcare systems. With a passion for excellence and a strategic mindset, Dawn Walker continues to shape the future of operations at HealthSmart and beyond.
General Manager ID Card Services at UnitedHealth Group in April 2024 to Present
Director of Operations at HealthSmart - Acquired by UHG in September 2020 to March 2025
Manager of Enrollment Services at HealthSmart - Acquired by UHG in June 2018 to September 2020
Ancillary Operations Coordinator at HealthSmart - Acquired by UHG in January 2015 to June 2018
Product Coordinator at Ancillary Care Services, Inc. - Acquired by HealthSmart in August 2011 to January 2015
Customer Service Advocate at Ancillary Care Services, Inc. - Acquired by HealthSmart in April 2010 to August 2011
Group Lead; Specimen Management at Quest Diagnostics, Inc in July 2005 to February 2009
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Change Management
Operational Risk Management
Business Strategy
Organizational Leadership
Epidemiology
Public Health
Population Health
Corrective Actions
Compliance Management
Internal Audits
Risk Assessment
State & Federal Laws
Resource Allocation
Human Subjects Research
Team Building
Academic Research
Academic Writing
Health Policy
Strategic Planning
Operations Management
Leadership Development
Coaching
Product Development
Product Management
Medical Research
Healthcare
Data Analysis
Cost-containment
Commercial Insurance
Healthcare Information Technology
Medicaid
Medicare
Revenue Cycle
Hospitals
Managed Care
Health Insurance
Provider Relations
Analysis
HIPAA
Cost Accounting
Management
Training
Healthcare Industry
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Healthcare Information Technology (HIT)
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Discover more about UnitedHealth GroupWhat is Dawn Walker email address?
Email Dawn Walker at [email protected]. This email is the most updated Dawn Walker email found in 2026.
What is Dawn Walker phone number?
Dawn Walker phone number is +16822305933.
How to contact Dawn Walker?
To contact Dawn Walker send an email to [email protected]. If you want to call Dawn Walker try calling on +16822305933. (updated on October 29, 2024)
What company does Dawn Walker work for?
Dawn Walker works for UnitedHealth Group
What is Dawn Walker's role at UnitedHealth Group?
Dawn Walker is General Manager ID Card Services
What industry does Dawn Walker work in?
Dawn Walker works in the Insurance industry.
Dawn Walker Email Addresses
Dawn Walker Phone Numbers
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