Dawn Needham
General Manager at The Aaron's Company, Inc. | Wauna, Washington, United States
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Dawn Needham is a seasoned professional with over 20 years of customer service experience, currently serving as the General Manager at The Aaron's Company, Inc. Since stepping into this leadership role in October 2022, Dawn has leveraged her extensive background in customer service and team management to drive operational excellence and enhance customer satisfaction. Her journey at Aaron's began as a Sales Manager in March 2022, where she quickly demonstrated her ability to lead and inspire a team of 32 representatives, focusing on their training and job skill advancement. This commitment to employee development not only improved team performance but also fostered a culture of reliability and accountability.
In her current role, Dawn is responsible for overseeing daily operations, ensuring that customer service standards are met, and implementing strategic initiatives that align with the company's goals. She plays a crucial role in forecasting staffing needs and scheduling, utilizing her expertise in Microsoft Excel and Outlook to streamline processes and improve efficiency. Dawn’s strong communication skills and positive mindset enable her to face challenges head-on, making her an invaluable asset to the organization.
Key projects under her leadership include the enhancement of customer engagement strategies and the development of training programs aimed at elevating the skill sets of her team. Dawn’s dedication to her work and her exceptional leadership qualities have positioned her as a pivotal figure in driving The Aaron's Company, Inc. towards continued success in the competitive retail landscape. Her ability to blend customer service excellence with effective team management exemplifies her commitment to fostering a thriving workplace and delivering outstanding results.
General Manager at The Aaron's Company, Inc. in March 2022 to Present
Reservations Manager at First Transit in July 2019 to February 2022
Customer Service Supervisor at First Transit in March 2011 to July 2019
Job Coach / community advocate at Centerforce Programs in August 2004 to October 2010
Front Desk Associate at A Auto Rental & Sales in May 2003 to August 2004
Customer Service Representative at Jo Anne Fabrics Inc in September 2002 to February 2003
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Customer Service
Leadership
Microsoft Office
Data Entry
Reliability
Customer Satisfaction
Filing
Microsoft Excel
Microsoft Outlook
Microsoft Word
Multi-line Phone
Communication
Training
Supervisory Skills
Over 11 years in customer service
de-escalation skill
build reports
Experience interviewing, hiring, and training new staff
Learn New Software Quickly
Works on a team or can work independantly
Ability to face challenges with a positive mindset
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Discover more about The Aaron's Company, Inc.What is Dawn Needham email address?
Email Dawn Needham at [email protected]. This email is the most updated Dawn Needham email found in 2026.
What is Dawn Needham phone number?
Dawn Needham phone number is +13603774561.
How to contact Dawn Needham?
To contact Dawn Needham send an email to [email protected]. If you want to call Dawn Needham try calling on +13603774561.
What company does Dawn Needham work for?
Dawn Needham works for The Aaron's Company, Inc.
What is Dawn Needham's role at The Aaron's Company, Inc.?
Dawn Needham is General Manager
What industry does Dawn Needham work in?
Dawn Needham works in the Retail industry.
Dawn Needham Email Addresses
Dawn Needham Phone Numbers
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