David Smith
Professional Services Consultant at Davelocity Holdings, LLC. | Franklin, Tennessee, United States
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David Smith is a seasoned professional currently serving as the Director of Client Relationship Management at Corpay, where he leverages over a decade of experience in the financial services and HR technology sectors to enhance client satisfaction and retention. In his role, David has been instrumental in the development and implementation of a robust Relationship Management (RM) framework for a $60M spin-off business unit. His strategic vision and operational acumen have not only shaped the RM practice around client satisfaction but have also led to an impressive 118% increase in client satisfaction scores within just 24 months. This achievement is a testament to his expertise in client liaison and partner relationship management, which has resulted in a remarkable year-over-year client retention rate of 94% or greater.
David's technical proficiency in tools such as Salesforce and MySQL complements his strong project management skills, enabling him to drive initiatives that align with client needs and business objectives. His ability to analyze operations and implement HRIS software solutions has proven invaluable in streamlining processes and enhancing the overall client experience. As a business leader, David is not only focused on maintaining high client satisfaction but also on fostering a culture of continuous improvement through coaching and strategic planning. His commitment to excellence and client-centric approach positions him as a key asset to Corpay, ensuring that the organization remains a leader in delivering exceptional financial services solutions.
Professional Services Consultant at Davelocity Holdings, LLC. in July 2024 to Present
Director of Customer Success at Corpay in May 2018 to July 2024
Senior Relationship Manager III at ADP in May 2015 to May 2018
Operations Analyst at ADP in September 2013 to May 2015
HRIS Software Implementation Project Manager at ADP in July 2012 to September 2013
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Insurance
Business Development
Management Information Systems (MIS)
Operations Management
Microsoft Power BI
Strategic Partnerships
Human Resources Information Systems (HRIS)
Data Analytics
MySQL
Business Process Outsourcing (BPO)
Coaching
Recruiting
Problem Solving
Interpersonal Skills
Client Liaison
Business Acumen
Human Resources (HR)
Training & Development
Client Relations
Software as a Service (SaaS)
Change Management
Contract Negotiation
Customer Experience
Negotiation
Partner Relationship Management
Customer Relationship Management (CRM)
Relationship Building
Analytical Skills
Employee Engagement
Executive Management
Business Relationship Management
Customer Loyalty
People Development
Customer Satisfaction
Customer Retention
PHR
HCS
Leadership
Project Management
Strategy
Data Analysis
Business Strategy
Strategic Planning
Tableau
Communication
Strategic Thinking
Personal Development
Life Skills
sHRBP
CHRS
- Dual Citizenship: United States and Canada
Microsoft Outlook
Corporate Training
Instructional Design
Employee Learning & Development
Management
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What is David Smith email address?
Email David Smith at [email protected]. This email is the most updated David Smith email found in 2026.
What is David Smith phone number?
David Smith phone number is +18012257877.
How to contact David Smith?
To contact David Smith send an email to [email protected]. If you want to call David Smith try calling on +18012257877. (updated on October 29, 2024)
What company does David Smith work for?
David Smith works for Davelocity Holdings, LLC.
What is David Smith's role at Davelocity Holdings, LLC.?
David Smith is Professional Services Consultant
What industry does David Smith work in?
David Smith works in the Financial Services industry.
David Smith Email Addresses
David Smith Phone Numbers
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