David Impellizzeri
Customer Success Operations Manager at Data#3 | Greater Brisbane Area
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David Impellizzeri is a seasoned professional with over 27 years of extensive experience in retail and customer service, currently excelling as the Customer Success Team Lead at Data#3, a prominent Technology & Services brand. In this pivotal role, David is responsible for leading, coaching, and mentoring a dynamic team of Customer Success Managers (CSMs), ensuring they are equipped to drive exceptional performance and deliver outstanding results. His strategic approach to team development focuses on maximizing individual strengths while addressing areas for improvement, fostering a culture of continuous growth and learning.
David's expertise in interdepartmental liaison and cross-functional collaborations enables him to effectively bridge gaps between teams, ensuring that customer feedback is seamlessly integrated into service enhancements and product development. His adept conflict resolution skills are invaluable in navigating challenges that arise, allowing his team to maintain a high level of customer satisfaction even in complex situations. By implementing strategic planning initiatives, David sets a clear direction for the Customer Success Managers, aligning their goals with the broader objectives of Data#3.
In addition to his leadership capabilities, David is passionate about people development, dedicating time to provide career coaching and development feedback to his team members. His commitment to change management and visual merchandising principles enhances the overall customer experience, driving engagement and loyalty. With a proven track record of success in customer service and team management, David Impellizzeri continues to make a significant impact at Data#3, ensuring that the organization not only meets but exceeds customer expectations in an ever-evolving technology landscape.
Customer Success Operations Manager at Data#3 in November 2024 to Present
Customer Success Team Lead at Data#3 in March 2022 to November 2024
Senior Manager at Apple in June 2012 to March 2022
People Manager at Apple in June 2012 to January 2016
Senior Loss Prevention Advisor (multi site) at City Beach in September 2008 to June 2012
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Operations Management
Service Delivery
Analytical Skills
Business Strategy
Customer Service Management
Employee Engagement
Customer Retention
Investigation
Teamwork
Stakeholder Engagement
Organizational Effectiveness
Soft Skills
Strategy Implementation
Enablement
Mental Health First Aid
Retention Strategies
Customer Relationship Management (CRM)
Strategy
Attention to Detail
Written Communication
Client Relations
Training
Interdepartmental Liaison
Interpersonal Skills
Conflict Resolution
Confidentiality
Apple Products
Onboarding
Interpersonal Communication
Conflict Management
Commercial Awareness
Coaching
Leadership Development
Team Motivation
Strategic Planning
Customer Engagement
Business Process Improvement
Internal Investigations
Cross-functional Collaborations
People Management
Change Management
Driving Results
Organization Skills
Communication
Team Organisation
Collaborative Problem Solving
Process Improvement
Customer Success
Retail Sales
Loss Prevention
Retail
People Development
Visual Merchandising
Multi-unit Retail Management
Large Format
Large Team
Customer Service
Loss Prevention Strategies
Employee Training
Store Management
Store Operations
Customer Satisfaction
Customer Oriented
Retail Sales Analysis
Shrink Management
Hiring
Team Building
Leading Diverse Teams
Team Leadership
Team Management
Merchandising
Inventory Management
Management
Leadership
Sales
Customer Experience
Recruiting
Performance Management
Personal Branding
Elevator Pitches
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Discover more about Data#3What is David Impellizzeri email address?
Email David Impellizzeri at [email protected]. This email is the most updated David Impellizzeri email found in 2026.
How to contact David Impellizzeri?
To contact David Impellizzeri send an email to [email protected]. (updated on October 29, 2024)
What company does David Impellizzeri work for?
David Impellizzeri works for Data#3
What is David Impellizzeri's role at Data#3?
David Impellizzeri is Customer Success Operations Manager
What is David Impellizzeri's Phone Number?
David Impellizzeri's phone (**) *** *** 304
What industry does David Impellizzeri work in?
David Impellizzeri works in the Computers And Electronics Manufacturing industry.
David Impellizzeri Email Addresses
David Impellizzeri Phone Numbers
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