David Hager

David Hager is a seasoned IT professional currently serving as a Datacenter Analyst at MESSA, where he leverages his extensive expertise in the financial and insurance services industry to enhance data center operations and ensure optimal system performance. With a robust background in Storage Area Network (SAN) management and VMware administration, David plays a pivotal role in maintaining the integrity and security of critical IT infrastructure. His responsibilities encompass a wide range of security monitoring and resolution tasks, utilizing advanced tools such as Bitglass (CASB), Optiv, Deepwatch, Sentinel One, and Cisco Amp to safeguard the organization’s data assets.

In his current role, David is instrumental in executing server patching initiatives, where he meticulously builds monthly patch deployments and oversees their deployment via SCCM, ensuring that Microsoft Security and SQL updates are applied seamlessly. His commitment to operational excellence is further demonstrated through his EBIS morning status duties, where he reports on and troubleshoots business-critical daily EBIS and FTP jobs, ensuring that all systems are running smoothly and efficiently.

David's skill set is complemented by his proficiency in BMC Remedy for incident management, SQL Server Management Studio for database administration, and IBM Tivoli for system monitoring. His adeptness in troubleshooting complex issues and managing network file shares through Distributed File System (DFS) enhances his ability to deliver high levels of IT support to users and projects alike. With a keen eye for detail and a proactive approach to problem-solving, David Hager continues to be a valuable asset to MESSA, driving innovation and efficiency within the organization’s IT framework.