David Custer
Technology Process Specialist: Telephony AV and Authentication Support at ManTech | Washington DC-Baltimore Area
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David Hollister Custer is a seasoned Technology Process Specialist at ManTech, where he plays a pivotal role in enhancing Telephony AV and Authentication Support systems. With a strong foundation in IT support, David has successfully implemented the Tier 1 Support Team, taking ownership of building comprehensive documentation that streamlines processes and improves service delivery. His expertise in critical thinking and problem-solving has been instrumental in mentoring the next generation of Tier 1 support staff, ensuring they are well-equipped to handle the complexities of authentication and desktop support.
David's journey at ManTech has seen him promoted through the ranks, first to Tier 1 and 2 support roles, and then to his current position focused on IT Service Management (ITSM) optimization. His proficiency in tools such as Google Drive, MS Project, and Visio allows him to manage projects efficiently while fostering effective intercultural communication within diverse teams. David's commitment to customer service is evident in his approach to resolving issues, where he leverages his bilingual skills in English and Spanish to enhance user experience and support.
Currently, David is involved in key projects aimed at optimizing telephony systems and enhancing authentication protocols, ensuring that ManTech remains at the forefront of technological advancements in the industry. His passion for continuous improvement and documentation updates not only contributes to operational excellence but also positions him as a valuable asset in the ever-evolving landscape of IT support. Outside of work, David enjoys painting, cooking, and fitness, reflecting his well-rounded personality and dedication to mindfulness and creativity.
Technology Process Specialist: Telephony AV and Authentication Support at ManTech in January 2023 to Present
Technical Support Specialist at Shipshape IT in June 2022 to November 2022
Tier 2 Technician at Digital Industry, LLC in April 2019 to November 2022
Sous Chef at Seasons in May 2014 to June 2015
Warehouse & Inventory Operations at Nutrition Inc. in June 2009 to July 2010
Line Cook at Cabo Fish Taco Baja Seagrill in September 2007 to May 2009
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Google Drive
Google Workspace
Google
Orbit
dten
Zoomgov
Microsoft Teams
Virtual Private Network (VPN)
Business Process Design
Problem Solving
User Documentation
Technical Documentation
Oral Communication
Application Support
Office 365
Personal Communication
Intercultural Communication
Desktop Computers
Process Improvement
ERP
Management
Quality Assurance
Microsoft Excel
Supply Chain Management
MS Project
Training
Visio
Operations Management
Business Process
Microsoft Office
Customer Service
Leadership
Strategic Planning
Event Planning
Research
Project Management
Customer Relationship Management (CRM)
Data Analysis
Team Building
Hospitality Management
Public Speaking
SQL
Analytical Skills
Strategy
Logistics Management
Sales
Pricing Strategy
Databases
Inventory Management
Operating Systems
A++
Software as a Service (SaaS)
Business Process Improvement
Linux
Backup Solutions
Backup & Recovery Systems
Data Backup Solutions
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Discover more about ManTechWhat is David Custer email address?
Email David Custer at [email protected] and [email protected]. This email is the most updated David Custer email found in 2026.
What is David Custer phone number?
David Custer phone number is +15713091189 and +15408829086.
How to contact David Custer?
To contact David Custer send an email to [email protected] or [email protected]. If you want to call David Custer try calling on +15713091189 and +15408829086.
What is David Custer net worth?
David Custer has an estimated net worth of $750,000 to $999,999
What company does David Custer work for?
David Custer works for ManTech
What is David Custer's role at ManTech?
David Custer is Technology Process Specialist: Telephony AV and Authentication Support
What industry does David Custer work in?
David Custer works in the It Services And It Consulting industry.
David Custer Email Addresses
David Custer Phone Numbers
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