Dave Head
Claims Director - Physical Damage at Progressive Insurance | Lawrence, Kansas, United States
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Dave Head is a seasoned Claims Director specializing in Physical Damage at Progressive Insurance, where he leverages his extensive experience to lead a dynamic team across multiple states, including North Dakota, South Dakota, Nebraska, Kansas, and Oklahoma. With a proven track record in the insurance industry, Dave excels in claims management, focusing on enhancing operational efficiency and customer satisfaction. His leadership encompasses overseeing six managers and 29 supervisors, ensuring that each team member is equipped with the necessary skills and training to navigate the complexities of property and casualty insurance claims.
Dave's expertise extends beyond traditional claims processing; he is deeply committed to employee development and fostering a culture of continuous improvement. His strategic approach to management emphasizes the importance of building strong customer relationships, which is crucial in a competitive landscape. By utilizing advanced CRM techniques and data analytics, he has successfully implemented initiatives that streamline claims handling and improve turnaround times, ultimately benefiting both the company and its clients.
In addition to his leadership capabilities, Dave is proficient in leveraging tools like Microsoft Excel to analyze claims data, identify trends, and make informed decisions that drive performance. His detail-oriented mindset and insatiable thirst for knowledge enable him to stay ahead of industry changes, ensuring that his team remains agile and responsive to evolving customer needs. As a collaborative team player, Dave Head continues to set a high standard in claims leadership, making a significant impact on the operational success of Progressive Insurance.
Claims Director - Physical Damage at Progressive Insurance in August 2017 to Present
Claims Director - File Ownership & Injury at Progressive Insurance in January 2014 to September 2017
Claims Proces Director at Progressive Insurance in January 2012 to January 2014
Kansas Claims Director at Progressive Insurance in January 2004 to January 2012
Claims Manager at Progressive Insurance in January 2001 to January 2004
Sales Executive at Hallmark Cards in January 1994 to January 1998
Retail Sales Manager at Walmart in January 1990 to January 1994
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Customer Service
General Insurance
Claims Management
Claim
Microsoft Excel
Leadership
Liability
Insurance
Property & Casualty Insurance
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Discover more about Progressive InsuranceWhat is Dave Head email address?
Email Dave Head at [email protected]. This email is the most updated Dave Head email found in 2026.
What is Dave Head phone number?
Dave Head phone number is +17853932075 and +17852185410.
How to contact Dave Head?
To contact Dave Head send an email to [email protected]. If you want to call Dave Head try calling on +17853932075 and +17852185410.
What company does Dave Head work for?
Dave Head works for Progressive Insurance
What is Dave Head's role at Progressive Insurance?
Dave Head is Claims Director - Physical Damage
What industry does Dave Head work in?
Dave Head works in the Insurance industry.
Dave Head Email Addresses
Dave Head Phone Numbers
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