Daran Hales
Principal Technical Support Engineer at Salesforce | Ogden, Utah, United States
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Daran Hales serves as a Principal Technical Support Engineer at Salesforce, specializing in the Commerce Cloud Platform. With a robust background in technical support and operations configuration, Daran plays a pivotal role in ensuring that customers receive top-notch assistance tailored to their unique business needs. His expertise spans a wide array of areas within the Commerce Cloud ecosystem, including Account Manager, Business Manager, and the innovative Einstein Configurator.
In his current role, Daran is not only responsible for addressing customer technical inquiries but also for proactively managing priority issues that arise within customer environments. His direct interaction with clients fosters strong relationships, allowing him to understand their challenges deeply and provide effective solutions. Daran’s collaborative approach has led to the development of key relationships across various support and operations teams, enhancing the overall efficiency of service delivery.
Daran's technical acumen is complemented by his experience with tools such as Grafana for data visualization and monitoring, which enables him to diagnose and resolve issues swiftly. His proficiency in legacy systems, including Windows Server and Exchange, further enriches his skill set, allowing him to bridge the gap between traditional and modern technologies. With a keen focus on program management and business intelligence, Daran is dedicated to driving customer success and ensuring that the Salesforce Commerce Cloud platform continues to meet the evolving demands of the retail landscape.
Principal Technical Support Engineer at Salesforce in January 2017 to Present
Support Engineer at Salesforce in September 2016 to January 2017
Technical Specialist at Demandware, a Salesforce company in January 2014 to September 2016
Technical Buisness Analyst at Tomax, Inc in June 2012 to January 2014
IT Systems Manager at Destination Cinema, Inc in September 2005 to November 2011
Purchasing/Warehouse Manager at National DME, Inc in February 2001 to February 2005
Production Scheduler/Warehouse Manager at Dupont Holographics, Inc in August 1996 to July 2000
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Windows Server 2003, 2008
MS Office 2007, 2010
Exchange 2007
Desknow
Trixbox VOIP
DNS management
Active Directory
Gateway Ticketing System
Titan Technologies
Retail Pro (POS)
Aloha (POS)
MAS 90
Mas 500
POS
Mas 90
Retail
Management
Business Intelligence
ERP
MAS500
Integration
Program Management
Team Building
Technical Support
Training
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Discover more about SalesforceWhat is Daran Hales email address?
Email Daran Hales at [email protected] and [email protected]. This email is the most updated Daran Hales email found in 2026.
What is Daran Hales phone number?
Daran Hales phone number is +18016459205 and +18013891747.
How to contact Daran Hales?
To contact Daran Hales send an email to [email protected] or [email protected]. If you want to call Daran Hales try calling on +18016459205 and +18013891747. (updated on October 31, 2024)
What is Daran Hales net worth?
Daran Hales has an estimated net worth of $375,000 to $499,999
What company does Daran Hales work for?
Daran Hales works for Salesforce
What is Daran Hales's role at Salesforce?
Daran Hales is Principal Technical Support Engineer
What industry does Daran Hales work in?
Daran Hales works in the Software Development industry.
Daran Hales Email Addresses
Daran Hales Phone Numbers
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