Daniel Luque
Vice President Operations at EmpowerHealth | Miami, Florida, United States
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Daniel Luque serves as the Senior Director of Operations at EmpowerHealth, where he leverages his extensive background in industrial engineering and process improvement to drive client success in the rapidly evolving healthcare technology landscape. In his role, Daniel is at the forefront of enhancing the user experience for a virtual voice assistant startup, ensuring that the technology not only meets but exceeds client expectations. His strategic vision has been instrumental in establishing a robust client success organization focused on quality and sustainable growth, which is essential for fostering long-term engagement in a competitive market.
One of Daniel's key achievements has been the inception and development of the Operations department from the ground up. He has successfully recruited and trained a high-performing team, implementing standardized guidelines that promote repeatability and reproducibility in operations. This foundational work has been critical in creating a culture of excellence that prioritizes customer satisfaction and operational efficiency. Additionally, Daniel has pioneered a comprehensive quality assurance process that rigorously evaluates the performance of Interactive Voice Response (IVR) technology, ensuring that it aligns with industry standards and client needs.
His expertise in project management, quality management, and statistical analysis, combined with a deep understanding of Software as a Service (SaaS) and Electronic Medical Records (EMR), positions him as a leader in the healthcare technology sector. Daniel's passion for startups and innovation drives him to continuously seek out new strategies that enhance client experiences and operational processes. As he navigates the complexities of healthcare technology, Daniel remains committed to delivering exceptional results that empower clients and improve patient outcomes.
Vice President Operations at EmpowerHealth in September 2019 to Present
Director, Performance Management at TenX Healthcare, Inc. in December 2017 to April 2019
Quality Assurance Manager at University of Miami, Miller School of Medicine in September 2014 to June 2017
Senior Business Systems Analyst at University of Miami, Miller School of Medicine in July 2012 to September 2014
Healthcare Management Engineer at University of Miami, Miller School of Medicine in October 2011 to May 2012
Operational Performance Analyst at Holy Cross Hospital in July 2010 to October 2011
Production Supervisor at Boston Scientific in January 2010 to June 2010
Industrial Engineer at Boston Scientific in September 2008 to January 2010
Manufacturing Engineer at Boston Scientific in December 2006 to September 2008
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Six Sigma
Process Improvement
Change Management
Industrial Engineering
Lean Manufacturing
Continuous Improvement
DMAIC
PDCA
Root Cause Analysis
Healthcare Management
Healthcare Industry
Project Management
Quality Management
Customer Satisfaction
Data Analysis
Data Visualization
Statistics
5S
FDA
Start-ups
Minitab
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Microsoft Project
Visio
Electronic Medical Record (EMR)
Management
Problem Solving
Customer Service
Training
English
Spanish
C-Level
Qlik
Queuing Theory
Software as a Service (SaaS)
Jira
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Discover more about EmpowerHealthWhat is Daniel Luque email address?
Email Daniel Luque at [email protected]. This email is the most updated Daniel Luque email found in 2026.
What is Daniel Luque phone number?
Daniel Luque phone number is +19544831336 and +19312685073.
How to contact Daniel Luque?
To contact Daniel Luque send an email to [email protected]. If you want to call Daniel Luque try calling on +19544831336 and +19312685073.
What company does Daniel Luque work for?
Daniel Luque works for EmpowerHealth
What is Daniel Luque's role at EmpowerHealth?
Daniel Luque is Vice President Operations
What industry does Daniel Luque work in?
Daniel Luque works in the Hospitals And Health Care industry.
Daniel Luque Email Addresses
Daniel Luque Phone Numbers
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