Daniel Eizans
Director of Customer Experience at Simantel | Grand Rapids, Michigan, United States
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As the Director of Customer Experience at Simantel, Daniel Eizans leverages his extensive background in agency leadership and management consulting to drive transformative strategies that enhance both internal and external customer experiences. With a keen focus on user-centered design, Daniel advocates for the end user, ensuring that every project aligns with their needs and expectations. His role involves spearheading executive-level strategy engagements across Simantel’s diverse client roster, where he applies his expertise in quantitative and market research to inform decision-making and optimize user experiences.
Daniel’s commitment to fostering a culture of collaboration is evident in his training and guidance for experience strategists within the agency. He empowers his team to utilize tools like the Miro Collaboration Platform for brainstorming and ideation, enhancing the creative process and ensuring that all voices are heard. His hands-on approach to usability testing and responsive web design allows him to identify pain points and opportunities for improvement, ultimately leading to more effective and engaging customer interactions.
Among the key projects Daniel has led at Simantel, he has focused on developing competitive strategies that not only elevate brand presence but also deepen customer loyalty. His multifaceted skill set, which includes creative direction and information architecture, enables him to craft compelling narratives that resonate with target audiences. As a seasoned strategist with a passion for research, Daniel continues to push the boundaries of customer experience, ensuring that Simantel remains at the forefront of industry innovation.
Director of Customer Experience at Simantel in August 2023 to Present
CEO / Principal Consultant at The Eizans Group in April 2016 to January 2024
VP Strategy Director at MRM in March 2023 to July 2023
Senior Customer Experience Strategist at MRM in July 2019 to March 2023
Sr. Customer Experience Strategist at Simantel in October 2018 to April 2020
Director of Digital Experience at SpartanNash in May 2014 to May 2016
Sr. Information Architect at The Understanding Group, LLC in May 2013 to May 2014
Vice President, Director of User Experience and Content Strategies at Team Detroit in May 2011 to April 2013
Web Designer, Blogger at Daniel Eizans Design in June 2006 to April 2013
Interactive Content Strategy Manager at Campbell-Ewald in March 2011 to May 2011
Content Strategist / Digital Strategist at Campbell-Ewald in July 2009 to March 2011
Senior Communication Manager and Counselor at Bassett & Bassett in March 2009 to July 2009
Associate Editorial Director / Digital Editor at Campbell-Ewald Advertising in May 2007 to March 2009
Web Editor at Crain's Detroit Business in September 2005 to May 2007
Reporter/Columnist at Monroe News in September 2003 to September 2005
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Central Michigan University, BA, January 1999 to January 2003
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Workshop Facilitation
Futures Thinking
Quantitative Research
Foresight
Strategic Forecasting
New Business Generation
Coaching
Market Research
User Research
Customer Experience Management
Presentation Skills
Keynote Speaking
Leadership Development
Mentoring
Project Estimation
Innovation Management
Responsive Web Design
Enterprise Content Management
Globalization
UX Research
Usability Testing
Project Planning
User-centered Design
Business Planning
Customer Experience
Market Analysis
Competitive Strategies
Corporate Strategy
Copywriting
Personalization
Business Strategy
Management
Project Management
Microsoft Office
Miro Collaboration Platform
Management Consulting
Workshops
Strategic Planning
Training & Development
Qualitative Research
Employee Experience Management
Leadership
Marketing
Wire Framing
OmniGraffle
Content Strategy
Heuristic Analysis
Contextual Inquiry
User Analysis
Content Development
Social Media Development
Web Content Management
Public Speaking
New Business Development
Digital Strategy
Social Media
Digital Marketing
Wireframes
Strategy
User Experience
Creative Direction
Marketing Strategy
SEO
Competitive Analysis
Web Analytics
Information Architecture
Interactive Marketing
Blogging
Advertising
CMS
Integrated Marketing
Interactive Advertising
New Media
Strategic Communications
Web Design
Search Engine Optimization (SEO)
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Discover more about SimantelWhat is Daniel Eizans email address?
Email Daniel Eizans at [email protected] and [email protected]. This email is the most updated Daniel Eizans's email found in 2026.
What is Daniel Eizans phone number?
Daniel Eizans phone number is +1.7347311181.
How to contact Daniel Eizans?
To contact Daniel Eizans send an email to [email protected] or [email protected]. If you want to call Daniel Eizans try calling on +1.7347311181. (updated on February 07, 2024)
What company does Daniel Eizans work for?
Daniel Eizans works for Simantel
What is Daniel Eizans's role at Simantel?
Daniel Eizans is Director of Customer Experience
What industry does Daniel Eizans work in?
Daniel Eizans works in the Financial Services industry.
Daniel Eizans Email Addresses
Daniel Eizans Phone Numbers
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