Daniel Buchen
Head of Channel Business & Customer Success, Japan at Contentsquare | Israel
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Daniel Buchen serves as the Head of Channel Business & Customer Success at Contentsquare, where he leverages over nine years of experience in customer success and sales management to drive significant growth and retention. His hands-on leadership style fosters a collaborative environment that empowers teams to achieve high-quality results. Under his guidance, Daniel has successfully managed a $3.5 million ARR portfolio, achieving an impressive 94% growth over the last three years. His strategic approach has not only enhanced Gross Revenue Retention by 30 percentage points—maintaining above 90% across all four quarters of FY23—but has also improved Net Revenue Retention by 35 percentage points.
Daniel's expertise extends to optimizing contract negotiations, as evidenced by a remarkable 97% increase in average contract size and a notable extension in average contract duration. His customer-centric focus ensures that clients receive tailored solutions that meet their unique needs, fostering long-term relationships and loyalty. Daniel's skills in public speaking, problem-solving, and interpersonal communication enable him to effectively engage with stakeholders at all levels, from C-suite executives to frontline teams.
In his current role, Daniel is not only committed to driving revenue growth but also to enhancing the overall customer experience through innovative strategies and technical demonstrations of Contentsquare's B2B software solutions. His passion for leadership and dedication to client success make him a pivotal figure in the company's mission to empower organizations with actionable insights that enhance digital experiences.
Head of Channel Business & Customer Success, Japan at Contentsquare in January 2020 to Present
Senior Customer Success Manager at Clicktale in December 2016 to January 2020
Head of SLSI Branch, Herzliya - at Surf Life Saving Israel in July 2017 to June 2019
Business Development Executive at Assif-Strategies Ltd. in January 2015 to January 2016
Customer Success Team Lead at Cohen, Segelov & Co., Advocates and Notaries in January 2014 to January 2016
First Sergeant at Israel Defense Forces in January 2012 to January 2014
Marketing Coordinator at IDC Herzliya in January 2009 to January 2010
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Team Leadership
Customer Service Management
Contract Negotiation
CSM
Customer Success
Project Management
Project Coordination
Process Management
Research
Public Speaking
Business Process Improvement
Learn New Software Quickly
Supervisory Skills
Entrepreneurship
High degree of initiative
Problem Solving
Sales
Professional Responsibility
Customer Service
Leadership
B2B
B2B software
Environmental Issues
Product Demonstration
Technical Demonstrations
Public Relations
SaaS
Handle Confidential Information
Client Confidentiality
Confidentiality
High Level Of Confidentiality
Supervision
Staff Supervision
Sales Process
VIP Services
Consulting
Advising People
Employee Training
Client Relations
Client Services
Communication
Interpersonal Skills
Interpersonal Communication
Writing
Environmental Management Systems
Time Management
Event Management
Account Management
Analysis
Nonprofits
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Discover more about ContentsquareWhat is Daniel Buchen email address?
Email Daniel Buchen at [email protected]. This email is the most updated Daniel Buchen email found in 2026.
How to contact Daniel Buchen?
To contact Daniel Buchen send an email to [email protected]. (updated on October 30, 2024)
What company does Daniel Buchen work for?
Daniel Buchen works for Contentsquare
What is Daniel Buchen's role at Contentsquare?
Daniel Buchen is Head of Channel Business & Customer Success, Japan
What is Daniel Buchen's Phone Number?
Daniel Buchen's phone (**) *** *** 126
Daniel Buchen Email Addresses
Daniel Buchen Phone Numbers
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