Daniel Brown
Director Service Delivery at Extreme Networks | Perkiomenville, Pennsylvania, United States
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Daniel Brown is a highly proficient and passionate Director of Service Delivery at Extreme Networks, where he leverages his extensive experience in the unified communications solutions industry to drive customer success across a diverse range of sectors, particularly in sports and venue management. In his current role, Daniel oversees critical programs and major projects for high-profile clients, including the MLB, NFL, NHL, NCAA, and NBA, ensuring that their network architecture and design meet the demanding needs of modern sports environments. His technical acumen and strategic vision enable him to implement innovative solutions that enhance connectivity and communication, ultimately transforming the fan experience.
Daniel excels as a technical change agent, consistently seeking new challenges that allow him to push the boundaries of traditional IT outsourcing and business process design. His expertise in wireless technologies and contact centers has been instrumental in developing tailored solutions that not only address immediate business needs but also anticipate future demands in an ever-evolving landscape. By fostering collaborative relationships with stakeholders and leveraging his deep understanding of network design, Daniel ensures that organizational initiatives are rolled out smoothly and effectively, driving operational excellence and enhancing overall service delivery.
With a focus on continuous improvement, Daniel is dedicated to transforming complex business processes into streamlined, efficient workflows that empower teams and elevate customer satisfaction. His passion for technology and commitment to excellence make him a key player in the success of Extreme Networks, as he navigates the intersection of innovation and customer engagement in the fast-paced world of sports and entertainment.
Director Service Delivery at Extreme Networks in October 2020 to Present
Principal Sports Programs at Mitel in May 2018 to October 2020
Director Professional Services & Cloud Operations at Mitel in November 2013 to May 2018
Regional Director Professional Services at Mitel in January 2007 to November 2013
Regional Operations Managment - PA/NJ/DE at Expanets in January 2003 to January 2007
Services Management/Sales Engineering at Expanets (Formerly American Communications) in January 1996 to January 2003
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Sales Processes
Business Process
Network Engineering
IT Service Management
Software Industry
Service Delivery
Customer Success
Negotiation
Tech Savy
IT Outsourcing
Business Process Design
Business Process Analysis
Sales Operations
Business Acumen
Unified Communications
VoIP
Managed Services
Telecommunications
IP
SIP
Wireless
MPLS
Contact Centers
Solution Selling
Call Centers
Voice over IP (VoIP)
Ethernet
Cloud Computing
Troubleshooting
Virtualization
Data Center
LAN-WAN
Broadband
Direct Sales
Resource Management
Network Architecture
Professional Services
Customer Satisfaction
Channel Partners
Network Design
Strategy
SaaS
Video Conferencing
Avaya
Cisco Technologies
Management
Leadership
Cross-functional Team Leadership
SIP Trunking
Co-location
IVR
Voice & Data Convergence
Hosted Services
ACD
Sales Engineering
ITIL v3 Foundations Certified
Executive Management
Business Development
Customer Engagement
Customer Experience
Project Management
Strategic Planning
Business Process Development
Wide Area Network (WAN)
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Discover more about Extreme NetworksWhat is Daniel Brown email address?
Email Daniel Brown at [email protected] and [email protected]. This email is the most updated Daniel Brown email found in 2026.
What is Daniel Brown phone number?
Daniel Brown phone number is +19044899229.
How to contact Daniel Brown?
To contact Daniel Brown send an email to [email protected] or [email protected]. If you want to call Daniel Brown try calling on +19044899229. (updated on November 04, 2024)
What company does Daniel Brown work for?
Daniel Brown works for Extreme Networks
What is Daniel Brown's role at Extreme Networks?
Daniel Brown is Director Service Delivery
What industry does Daniel Brown work in?
Daniel Brown works in the Software Development industry.
Daniel Brown Email Addresses
Daniel Brown Phone Numbers
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