Daniel Basek
IT Delivery Center Americas Service Manager at Ferrero | Wharton, New Jersey, United States
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Daniel Basek serves as the Director of IT Service Management for the Americas at Ferrero, where he leverages over 16 years of extensive experience in the IT sector to drive transformative solutions across North, Central, and South America. In this pivotal role, Daniel leads a dedicated team focused on enhancing service delivery and operational efficiency through effective incident and problem management. His expertise in performance management and capacity planning ensures that Ferrero’s IT services not only meet but exceed the dynamic demands of the business landscape.
Daniel is passionate about aligning IT strategies with business objectives, fostering a culture of continuous improvement that empowers teams to innovate and respond swiftly to challenges. His hands-on approach to service management encompasses critical areas such as escalation management and quality assurance, enabling the organization to maintain high standards of service delivery while minimizing downtime. He is also instrumental in overseeing system deployment and administration, ensuring robust disaster recovery and business continuity plans are in place to safeguard Ferrero's operations.
A strong advocate for security compliance, Daniel is committed to implementing best practices that protect the integrity of IT systems and data. His ability to manage budgets effectively while optimizing resources reflects his strategic mindset and dedication to operational excellence. Ultimately, Daniel’s work is driven by a profound desire to positively impact the lives of his colleagues and stakeholders, making him a key asset to Ferrero’s mission of delivering high-quality products and services.
IT Delivery Center Americas Service Manager at Ferrero in October 2023 to Present
Director, IT Service Management North America at Ferrero in October 2022 to October 2023
Associate Director, IT Support & End User Services at Amarin Corporation in July 2021 to October 2022
Senior Manager, Information Technology at Castle Creek Biosciences, Inc. in August 2017 to July 2021
Analyst GIT Business Solutions at Movado Group, Inc in September 2016 to August 2017
GIT Server Solutions Analyst - Application Specialist at Movado Group, Inc in June 2014 to February 2017
GIT Client Solutions Senior Analyst at Movado Group, Inc in March 2012 to August 2014
Branch Support at Jefferies & Company in September 2010 to March 2012
Desktop Support/IT Asset Mgmt at Wyndham Worldwide in June 2007 to September 2010
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ITIL
Stakeholder Management
Strategic Leadership
IT Service Management
Escalations Management
IT Outsourcing
Technical Support
Troubleshooting
Customer Service
System Deployment
Process Improvement
Budgets
Security
System Administration
Inventory Management
Account Management
Disaster Recovery
Business Analysis
Vendor Management
Change Management
Project Management
IT Operations
IT Management
Forecasting
Windows
SAP
Active Directory
SharePoint
VMware
Microsoft Office
Microsoft Exchange
Visio
Windows Server
Training
Leadership
Team Leadership
Time Management
Team Building
Management
Employee Relations
Help Desk Support
Desktop Support
IT & Business Strategy Alignment
perforance management
Strategic Orientation
Business Continuity
Security Compliance
Business Alignment
Performance Management
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Discover more about FerreroWhat is Daniel Basek email address?
Email Daniel Basek at [email protected]. This email is the most updated Daniel Basek email found in 2026.
What is Daniel Basek phone number?
Daniel Basek phone number is +12012678186.
How to contact Daniel Basek?
To contact Daniel Basek send an email to [email protected]. If you want to call Daniel Basek try calling on +12012678186. (updated on October 30, 2024)
What company does Daniel Basek work for?
Daniel Basek works for Ferrero
What is Daniel Basek's role at Ferrero?
Daniel Basek is IT Delivery Center Americas Service Manager
What industry does Daniel Basek work in?
Daniel Basek works in the Pharmaceutical Manufacturing industry.
Daniel Basek Email Addresses
Daniel Basek Phone Numbers
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