Dani Hamilton
Digital Engineering Operations Risk and Controls Manager; Development Manager - Senior at FIS | Wilmington, Delaware, United States
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Dani Hamilton serves as a Principal Project Manager at Capital One, where she has been instrumental in driving strategic initiatives that prioritize safety and enhance the customer experience across the national retail bank footprint. With over two years of dedicated service, Dani has taken the lead on the Safe & Welcoming Spaces program, a critical initiative aimed at fostering an inclusive and secure environment for all customers and employees. Her role involves not only overseeing the implementation of safety protocols but also ensuring that these initiatives align with the bank's broader goals of Diversity, Equality, and Inclusion (DEI).
In addition to her work on the Safe & Welcoming Spaces program, Dani manages the national Branch & Café Incident Reporting Program. This program is vital for tracking and resolving issues that may arise within the retail banking environment, ensuring that customer satisfaction remains a top priority. By leveraging her expertise in operations execution, annual planning, and key performance indicators, Dani effectively monitors program outcomes and drives continuous improvement.
Dani's strong presentation skills and ability to coach and negotiate with cross-functional teams have been key to her success in managing complex projects. Her strategic mindset allows her to navigate challenges and align team efforts towards common objectives, ultimately enhancing the overall customer experience. As a champion of safety and inclusivity, Dani Hamilton exemplifies leadership in the financial services industry, making a lasting impact on both her organization and the communities it serves.
Digital Engineering Operations Risk and Controls Manager; Development Manager - Senior at FIS in November 2024 to Present
Principal Project Manager at Capital One in July 2021 to November 2024
Principal Risk Specialist at Capital One in September 2019 to July 2021
Cafe Coach, Senior Manager at Capital One in October 2017 to August 2019
CSST Direct Coach at Capital One in April 2017 to October 2017
Assistant Sales Coach at Capital One in June 2015 to March 2017
Retail Sales Consultant at AT&T Mobility in February 2009 to June 2015
Traffic/Project Manager at Profit Point, Inc in March 2008 to December 2008
Retail Sales, Sales Associate at T-Mobile in October 2006 to February 2008
Retail Sales, Sales Associate/Assistant Store Manager Manager at Celnet Communications in July 2004 to August 2006
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Risk Management
Project Management
Risk Reporting
Internal Controls
Non-profit Management
Diversity, Equality, and Inclusion (DEI)
Training Facilitation
Stakeholder Management
Written Communication
Facilitation
Presentation Skills
Issue Management
Operational Risk Management
Championing Change
Team Leadership
Operations
Strategic Initiatives
Operational Strategy
Annual Planning
Organization Skills
Community Engagement
Escalations Management
Key Performance Indicators
Operations Execution
De-escalation
Team Management
Customer Support
Implementation Plans
Project Plans
Presentations
Critical Thinking
Project Implementation
Operational Activities
Leadership
Sales Management
Customer Experience
Marketing
Strategic Planning
Customer Satisfaction
Strategy
Customer Service
Sales Presentations
Coaching
Time Management
Relationship Building
Problem Solving
Negotiation
Teamwork
Communication
Interpersonal Skills
Associate Development
Driving Performance
Cross-functional Collaborations
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Discover more about FISWhat is Dani Hamilton email address?
Email Dani Hamilton at [email protected]. This email is the most updated Dani Hamilton email found in 2026.
What is Dani Hamilton phone number?
Dani Hamilton phone number is +17165702498 and +12813241153.
How to contact Dani Hamilton?
To contact Dani Hamilton send an email to [email protected]. If you want to call Dani Hamilton try calling on +17165702498 and +12813241153. (updated on October 31, 2024)
What company does Dani Hamilton work for?
Dani Hamilton works for FIS
What is Dani Hamilton's role at FIS?
Dani Hamilton is Digital Engineering Operations Risk and Controls Manager; Development Manager - Senior
What industry does Dani Hamilton work in?
Dani Hamilton works in the Financial Services industry.
Dani Hamilton Email Addresses
Dani Hamilton Phone Numbers
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