Daina Hanley

Q: What is Daina Hanley email address?

Email Daina Hanley at dhanley@express-scripts.com. This email is the most updated Daina Hanley email found in 2026.

Q: How to contact Daina Hanley?

To contact Daina Hanley send an email to dhanley@express-scripts.com. If you want to call Daina Hanley try calling on +19707782888 and +14022004331. (updated on September 13, 2024)

Quality/Audit Specialist at Cigna | Sidney, Nebraska, United States

About Daina Hanley

Daina Hanley currently serves as a Quality/Audit Specialist at Cigna, where her expertise in data analysis and process improvement plays a pivotal role in enhancing the customer experience. In her position, Daina oversees a team of reviewers in a dynamic real-time and virtual environment, ensuring that the quality of service provided to customers and healthcare professionals meets the highest standards. Her commitment to building tools that facilitate accurate and comprehensive data sharing empowers Cigna to conduct robust analytics, ultimately leading to more informed decision-making and improved service delivery.

Daina is deeply involved in key projects that focus on streamlining and simplifying tools and technology within the organization. Her proactive approach to developing and deploying innovative solutions not only enhances operational efficiency but also fosters a culture of continuous improvement. By leveraging her skills in Agile methodologies and inventory analysis, she effectively identifies barriers and needs within the team, ensuring that associates are well-equipped to deliver exceptional customer service.

In addition to her technical acumen, Daina plays a crucial role in the hiring, training, and coaching of new associates. Her leadership skills shine through as she guides her team in navigating complex technical and procedural issues, ensuring that they are prepared to provide expert guidance to both customers and healthcare professionals. With a strong focus on enhancing the customer experience and a passion for process improvement, Daina Hanley exemplifies the qualities of a dedicated Quality/Audit Specialist, making significant contributions to Cigna’s mission of delivering high-quality healthcare solutions.

Daina Hanley Work

Quality/Audit Specialist at Cigna in March 2007 to Present

Agile Business Product Owner at Express Scripts in January 2023 to Present

Manager at Walmart in September 2003 to November 2005

Daina Hanley Skills

Customer Experience

Jira

ServiceNow

About Daina Hanley's Current Company

Cigna

Discover more about Cigna

Frequently Asked Questions about Daina Hanley

What is Daina Hanley email address?

Email Daina Hanley at [email protected]. This email is the most updated Daina Hanley email found in 2026.

What is Daina Hanley phone number?

Daina Hanley phone number is +19707782888 and +14022004331.

How to contact Daina Hanley?

To contact Daina Hanley send an email to [email protected]. If you want to call Daina Hanley try calling on +19707782888 and +14022004331. (updated on September 13, 2024)