Cristina Cheyne
Director of Operations - Mid Atlantic at Verizon | Washington DC-Baltimore Area
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Cristina Cheyne serves as the Director of Operations for Verizon Wireline Network Operations in the Mid Atlantic region, where she exemplifies dynamic leadership and operational excellence. With a robust team of 800 professionals, Cristina is at the forefront of driving large-scale transformations that enhance service delivery and customer satisfaction across all operational disciplines. Her expertise spans network and field operations, maintenance and provisioning, and customer success strategy, making her a pivotal figure in ensuring seamless end-to-end installation and repair services for voice and data solutions.
Under her leadership, Cristina has spearheaded key projects that focus on process improvement and integration, optimizing provisioning and maintenance activities to meet the diverse needs of consumer, business, wholesale, and enterprise customers. Her strategic approach to labor relations and employee engagement has fostered a culture of collaboration and innovation, empowering her team to deliver exceptional results with urgency. By leveraging her skills in business analysis and product management, Cristina has successfully implemented initiatives that not only drive revenue growth but also enhance employee relationships and satisfaction.
Cristina's commitment to learning and development ensures that her team is equipped with the latest industry knowledge and skills, enabling them to adapt to the ever-evolving telecommunications landscape. As she continues to lead Verizon's operational efforts in the Mid Atlantic, her focus remains on delivering unparalleled service while inspiring her team to achieve excellence in every aspect of their work.
Director of Operations - Mid Atlantic at Verizon in December 2018 to Present
Associate Director, Training Strategy and Execution at Verizon in January 2016 to December 2017
Associate Director, Business Operations at Verizon in October 2013 to December 2016
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organizational engagement
Change Management
Employee Engagement
Customer Service
Technical Support
Vendor Management
Performance Management
Leadership Development
Cross-functional Team Leadership
Integration
Program Management
Telecommunications
VoIP
Service Delivery
Team Leadership
Management
Data Center
Process Improvement
Project Management
Product Management
PMP
Business Analysis
IT Management
IT Strategy
Team Building
Strategy
Requirements Analysis
Outsourcing
Labor Relations
Strategic Communications
Software Project Management
Circuit Design
Fiber Optic Technology
Internet of Things
Strategic Negotiations
Employee Recognition
Employee Relationships
Employee Research
Sales Operations
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Discover more about VerizonWhat is Cristina Cheyne email address?
Email Cristina Cheyne at [email protected]. This email is the most updated Cristina Cheyne email found in 2026.
What is Cristina Cheyne phone number?
Cristina Cheyne phone number is +17039314110 and +17039314111.
How to contact Cristina Cheyne?
To contact Cristina Cheyne send an email to [email protected]. If you want to call Cristina Cheyne try calling on +17039314110 and +17039314111. (updated on October 31, 2024)
What company does Cristina Cheyne work for?
Cristina Cheyne works for Verizon
What is Cristina Cheyne's role at Verizon?
Cristina Cheyne is Director of Operations - Mid Atlantic
What industry does Cristina Cheyne work in?
Cristina Cheyne works in the Telecommunications industry.
Cristina Cheyne Email Addresses
Cristina Cheyne Phone Numbers
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