Craig Stevenson
Principal Consultant at Telecom Converged | Seattle, Washington, United States
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Craig Stevenson serves as the Principal Consultant at Stevenson Services LLC, where he leverages his extensive background in product innovation and business development to drive transformative solutions in the telecommunications and cloud computing sectors. With a keen focus on integrating IMS-based advanced voice services, Craig is at the forefront of enhancing communication platforms for large multinational enterprises. His current projects involve the seamless incorporation of carrier-based APIs and intelligent global call routing into CPaaS (Communications Platform as a Service) providers, as well as UCC (Unified Communications & Collaboration) and CC/CX (Contact Center/Customer Experience) systems.
Craig's expertise in SaaS and VoIP technologies positions him as a thought leader in the industry, particularly as businesses increasingly prioritize digital transformation and customer experience. His work with platforms like Microsoft Teams exemplifies his commitment to delivering innovative solutions that enhance employee and customer interactions. By focusing on cross-functional team leadership and agile project management, Craig ensures that his initiatives not only meet but exceed client expectations.
In addition to his consulting role, Craig is a lead inventor with two awarded patents, underscoring his dedication to innovation. His experience spans both domestic and global telecom carriers, as well as Silicon Valley startups, providing him with a unique perspective on the challenges and opportunities within the tech landscape. As he continues to explore new frontiers in cloud-based operations and software development, Craig remains committed to fostering collaboration and driving results that empower organizations to thrive in an increasingly competitive environment.
Principal Consultant at Telecom Converged in February 2024 to Present
Associate Director, Product Management & Services Development (Americas) at Tata Communications in June 2022 to February 2024
Personal goal pursuit at Career Break in March 2021 to May 2022
Global Business Development Manager — Telecommunications at Amazon Web Services in July 2016 to February 2021
Board member (Vice-Chair) at Arizona Telecommunications and Information Council in April 2015 to May 2018
Consultant / Head Business Operations at SonicCloud in August 2014 to February 2016
Sr. Director, Global Voice Services at LiveOps in October 2007 to September 2014
Group Product Manager, Connectivity Services at Tellme Networks in July 2002 to October 2007
Senior Managing Consultant at Telcordia Technologies in January 2000 to January 2002
Group Product Manager at U S WEST in January 1998 to January 2000
Managing Consultant at PRTM Management Consultants in August 1994 to December 1998
Systems Programmer, AT&T Bell Labs at AT&T in August 1989 to May 1992
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Linworth Alternative Program
Cornell University - S.C. Johnson Graduate School of Management, MBA, Technology Management, Operations Research, Organizational Behavior, GPA 3.8, August 1992 to August 1994
The Ohio State University, B.S., Computer Science, GPA 3.5, August 1983 to August 1985
Carnegie Mellon University, Computer Science Option (Mathematics), GPA 4.0 in major / 3.6 overall, August 1981 to August 1983
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Contact Center as a Service (CCaaS)
Amazon Web Services (AWS)
Product Innovation
Cloud Computing
SaaS
Telecommunications
Product Management
Enterprise Software
Call Centers
Start-ups
Professional Services
Management
Vendor Management
Mobile Devices
Cross-functional Team Leadership
VoIP
Outsourcing
Telephony
IVR
Product Development
Strategic Partnerships
Operations Management
Software Development
Agile Methodologies
Networking
Go-to-market Strategy
Pre-sales
Finance for Products
Software as a Service (SaaS)
Business Development
Consulting
Leadership
Voice over IP (VoIP)
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What is Craig Stevenson email address?
Email Craig Stevenson at [email protected] and [email protected]. This email is the most updated Craig Stevenson's email found in 2026.
What is Craig Stevenson phone number?
Craig Stevenson phone number is +1.4804563300.
How to contact Craig Stevenson?
To contact Craig Stevenson send an email to [email protected] or [email protected]. If you want to call Craig Stevenson try calling on +1.4804563300. (updated on February 06, 2024)
What company does Craig Stevenson work for?
Craig Stevenson works for Telecom Converged
What is Craig Stevenson's role at Telecom Converged?
Craig Stevenson is Principal Consultant
What industry does Craig Stevenson work in?
Craig Stevenson works in the Telecommunications industry.
Craig Stevenson Email Addresses
Craig Stevenson Phone Numbers
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