Craig Rouse
Business Process Manager at Dell EMC | Pflugerville, Texas, United States
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Craig Rouse is a seasoned Business Process Manager at Dell EMC, where he leverages his extensive expertise in process improvement and project management to drive significant operational efficiencies and revenue growth. In his current role, Craig has been instrumental in the ProDeploy initiative, a tiered suite of simplified sales processes designed to streamline customer deployments. This innovative approach not only enhances customer satisfaction but also accelerates the deployment timeline, allowing clients to realize value from their investments more quickly.
With a proven track record of generating millions of dollars in monthly revenue, Craig excels in managing complex, technical installations for high-value customers. His ability to lead cross-functional teams and foster collaboration has been key to meeting stringent deadlines and adhering to budget constraints. By effectively communicating project goals and expectations, he ensures that all stakeholders are aligned, which is critical in the fast-paced technology landscape.
In addition to his work on ProDeploy, Craig played a pivotal role in the development of ImageAssist in 2015, a client tool that captures Windows Operating System images along with applications and settings in a WIM format. This hardware-agnostic solution not only simplifies the imaging process but also significantly reduces deployment times, further solidifying Dell EMC's reputation for delivering cutting-edge technology solutions.
Craig's diverse skill set encompasses financial services, retail banking, and software project management, making him a versatile asset to any organization. His commitment to continuous improvement and operational excellence has resulted in substantial cost savings, underscoring his value as a leader in the industry.
Business Process Manager at Dell EMC in January 2014 to Present
Project Director at Q2ebanking in October 2012 to August 2013
Project Manager at Q2ebanking in July 2011 to October 2012
Operations Project Manager at Charles Schwab in April 2009 to January 2011
Operations Associate at Charles Schwab in January 2008 to April 2009
Participant Services Representative at Charles Schwab in October 2006 to February 2008
Commercial Client Services - Officer at JP Morgan Chase in January 2004 to December 2005
Customer Service Manager - Operations, Projects at JP Morgan Chase in September 2002 to January 2004
Customer Service Associate II/I at JP Morgan Chase in June 2000 to September 2002
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Banking
Relationship Management
Loans
Process Improvement
Financial Services
Risk Management
Credit
Business Analysis
Customer Service
Financial Analysis
Retail Banking
Project Management
Vendor Management
Portfolio Management
Salesforce.com
Software Project Management
Program Management
SharePoint
Analysis
SDLC
CRM
Training
Management
Strategy
Budgets
Project Planning
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Discover more about Dell EMCWhat is Craig Rouse email address?
Email Craig Rouse at [email protected] and [email protected]. This email is the most updated Craig Rouse email found in 2026.
What is Craig Rouse phone number?
Craig Rouse phone number is +15127758796 and +14073554815.
How to contact Craig Rouse?
To contact Craig Rouse send an email to [email protected] or [email protected]. If you want to call Craig Rouse try calling on +15127758796 and +14073554815.
What company does Craig Rouse work for?
Craig Rouse works for Dell EMC
What is Craig Rouse's role at Dell EMC?
Craig Rouse is Business Process Manager
What industry does Craig Rouse work in?
Craig Rouse works in the It Services And It Consulting industry.
Craig Rouse Email Addresses
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