Craig Nelson
Professional Service at Intelivate AI | Plano, Texas, United States
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As the Senior Director of Solutions Consulting at CareAR, a Xerox Company, Craig Nelson is at the forefront of transforming service experiences through innovative augmented reality solutions. With over 2.5 years in this pivotal role, Craig has been instrumental in driving the strategic vision of CareAR, aligning cutting-edge technology with the evolving needs of modern enterprises. His expertise in SaaS and CRM project delivery has positioned him as a thought leader in the industry, where he champions the integration of augmented reality into service operations to enhance efficiency and deliver tangible business value.
Under Craig's leadership, the Solutions Consulting team has successfully executed numerous high-impact projects globally, focusing on the seamless implementation of the CareAR platform within ServiceNow-enabled environments. His comprehensive understanding of change management and organizational development has been crucial in navigating the complexities of digital transformation, ensuring that clients not only adopt new technologies but also realize their full potential. Craig’s strategic planning and project portfolio management skills enable him to forecast industry trends and align resources effectively, driving operational efficiencies that resonate across various sectors.
Moreover, Craig's adeptness in negotiation and IT outsourcing has fostered strong partnerships and collaborations, further solidifying CareAR's position as a leader in the augmented reality space. As he continues to push the boundaries of what's possible in service delivery, Craig remains committed to revolutionizing the service experience, ensuring that CareAR's mission of delivering real business value is realized for clients worldwide.
Professional Service at Intelivate AI in March 2025 to Present
Vice President Professional Services at CareAR, A Xerox Company in October 2023 to March 2025
Senior Director Solutions Consulting at CareAR, A Xerox Company in October 2021 to March 2025
Partner (Alsbridge acquired by ISG 2016) at ISG (Information Services Group) in December 2016 to August 2020
Managing Director at Alsbridge in January 2007 to December 2016
SVP Professional Services at MetaSolv Software in November 2001 to December 2006
VP - Center for e-Business Innovation at IBM in February 2000 to October 2001
Partner Mergers & Acquisitions - Provider Side Health Care Services - HCMS at Ernst & Young in February 1997 to February 2000
Principal at Mercer in January 1982 to January 1997
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University of Utah, BS, January 1976
University of Utah, MPA, January 1980
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Artificial Intelligence (AI)
Robotics Process Automation
RPA
Business Process Improvement
Outsourcing
Vendor Management
Strategy
Management Consulting
BPO
Change Management
Program Management
SaaS
Professional Services
Consulting
Management
IT Outsourcing
Business Transformation
Process Improvement
Business Strategy
Executive Management
Offshoring
Start-ups
Leadership
Business Process
Business Development
Shared Services
IT Strategy
Contract Negotiation
Training
Strategic Planning
P&L Management
Human Resources
Go-to-market Strategy
Organizational Development
Governance
Channel Partners
Business Analysis
Financial Services
Forecasting
Marketing
Project Portfolio Management
IT Management
Business Process Re-engineering
IT Service Management
Sales
Service Delivery
Marketing Strategy
Negotiation
Cloud Computing
Service Management
Business Process Outsourcing (BPO)
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What is Craig Nelson email address?
Email Craig Nelson at [email protected], [email protected] and [email protected]. This email is the most updated Craig Nelson's email found in 2026.
What is Craig Nelson phone number?
Craig Nelson phone number is 214-476-5206.
How to contact Craig Nelson?
To contact Craig Nelson send an email to [email protected], [email protected] or [email protected]. If you want to call Craig Nelson try calling on 214-476-5206.
What company does Craig Nelson work for?
Craig Nelson works for Intelivate AI
What is Craig Nelson's role at Intelivate AI?
Craig Nelson is Professional Service
What industry does Craig Nelson work in?
Craig Nelson works in the Management Consulting industry.
Craig Nelson Email Addresses
Craig Nelson Phone Numbers
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