Craig Jones

Q: What is Craig Jones email address?

Email Craig Jones at craig.jones@texastechfcu.org. This email is the most updated Craig Jones email found in 2026.

Q: How to contact Craig Jones?

To contact Craig Jones send an email to craig.jones@texastechfcu.org. (updated on November 05, 2024)

Business Intelligence Analyst at Texas Tech Credit Union | Lubbock, Texas, United States

About Craig Jones

Craig Jones is a seasoned Business Intelligence Analyst at Texas Tech Credit Union, where he leverages his extensive background in the health insurance industry to drive data-driven decision-making in the banking sector. With a strong foundation in software development, Craig excels at combining his analytical prowess with technical skills to enhance operational efficiencies and improve customer service. His current role involves building and maintaining process automation through C# applications and bots, which not only streamlines workflows but also significantly reduces manual errors.

In addition to process automation, Craig is responsible for maintaining the integrity of SQL databases, ensuring that data remains accurate and accessible for reporting and analysis. His expertise in SQL Server Reporting Services (SSRS) allows him to create insightful reports and data visualizations that empower stakeholders to make informed decisions. By utilizing big data analytics, Craig identifies marketing opportunities that drive growth and enhance customer engagement, aligning with the credit union's strategic objectives.

Craig's proficiency in Extract, Transform, Load (ETL) processes further enables him to manage and manipulate large datasets effectively, ensuring that the organization can harness the full potential of its data assets. His experience with tools such as Salesforce.com and GitHub, coupled with his knowledge of distributed systems and .NET Core, positions him as a key player in the credit union's efforts to innovate and adapt in a rapidly evolving financial landscape. As he continues to bridge the gap between technology and business intelligence, Craig remains committed to delivering actionable insights that enhance the overall customer experience at Texas Tech Credit Union.

Craig Jones Work