Craig Berry
Program Director at HCL Technologies | New York City Metropolitan Area
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Craig Berry serves as a Program Director at HCL Technologies, where he exemplifies strong leadership in managing complex technical teams and driving project success across diverse corporate divisions. With a keen focus on transition and transformation of large-scale client engagements, Craig is adept at overseeing the end-to-end lifecycle of program management, ensuring that deliverables align with client expectations and business objectives. His role necessitates a deep understanding of IT operations and service management, allowing him to effectively navigate the intricacies of operational business management for global customers.
Craig's expertise extends to vendor management and IT governance, where he skillfully balances the needs of stakeholders while maintaining stringent service level agreements (SLAs). He is accountable for critical business KPIs, program deliverables, and the overall P&L, ensuring that financial performance aligns with strategic goals. His ability to interface with cross-functional teams enhances operational efficiency and staff productivity, making him a pivotal change agent within the organization.
Notable projects under Craig's leadership have involved implementing business process improvements that streamline operations and elevate client satisfaction. His strategic planning skills enable him to identify potential challenges early on, allowing for proactive resolutions that minimize disruptions. With a commitment to excellence in project management and a passion for fostering collaborative environments, Craig Berry continues to drive impactful results at HCL Technologies, positioning himself as a leader in the IT services landscape.
Program Director at HCL Technologies in January 2019 to Present
Director, Strategic Services Planning at Dimension Data in January 2017 to January 2019
Service Delivery Executive at Dimension Data in January 2010 to January 2017
Director, Information Services at Moretrench American Corporation in January 2008 to January 2010
Service Delivery Director at Computer Sciences Corporation in January 1998 to January 2008
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IT Service Management
IT Outsourcing
Service Delivery
ITIL
IT Operations
Managed Services
Data Center
Strategy
Management
Leadership
Vendor Management
IT Strategy
IT Governance
P&L Management
Cross-functional Team Leadership
Off-shore Team Management
Computer Hardware
Software as a Service (SaaS)
IT Management
Business Process Improvement
Disaster Recovery
Customer Relationship Management (CRM)
Outsourcing
Program Management
Information Technology
Infrastructure
Business Continuity
Business Analysis
Integration
Business Process
Virtualization
Project Management
Team Leadership
Project Management Office (PMO)
Portfolio Management
Capex
Networking
Security
Cloud Computing
Telecommunications
Change Management
Customer Insight
Information security officer
Property & Casualty Insurance
Service Level Agreements
Strategic Planning
Business Development
Business Planning
Business Intelligence
Communication
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Discover more about HCL TechnologiesWhat is Craig Berry email address?
Email Craig Berry at [email protected]. This email is the most updated Craig Berry email found in 2026.
How to contact Craig Berry?
To contact Craig Berry send an email to [email protected]. (updated on October 30, 2024)
What company does Craig Berry work for?
Craig Berry works for HCL Technologies
What is Craig Berry's role at HCL Technologies?
Craig Berry is Program Director
What is Craig Berry's Phone Number?
Craig Berry's phone (212) ***-*286
What industry does Craig Berry work in?
Craig Berry works in the It Services And It Consulting industry.
Craig Berry Email Addresses
Craig Berry Phone Numbers
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