Cory Limberg
Director of Customer Operations at Hiawatha Broadband Communications, Inc | St Paul, Minnesota, United States
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Cory Limberg serves as the Director of Customer Operations at Hiawatha Broadband Communications, Inc., where he plays a pivotal role in enhancing the customer experience across various service platforms. With a robust background in customer service and call center management, Cory is dedicated to ensuring that all customer-facing activities run seamlessly, whether in field operations or within the call center environment. His expertise in process implementation and optimization allows him to design and execute operational strategies that deliver exceptional service to both residential and business clients, particularly in hybrid fiber-coaxial (HFC) and fiber-to-the-home (FTTH) settings.
One of Cory's key projects involves leading the transformation of video delivery services, a critical initiative aimed at modernizing the company’s offerings and enhancing customer satisfaction. By leveraging his skills in digital strategy and service optimization, he is not only improving the efficiency of service delivery but also ensuring that the technological advancements align with customer expectations. His transformational leadership style fosters a culture of continuous improvement, empowering his team to excel in their roles through comprehensive training and development programs.
Cory's strategic vision is complemented by his ability to manage cross-functional teams effectively, ensuring that all departments work collaboratively towards common goals. His proficiency in business analysis and project planning further enhances his capability to drive initiatives that elevate the overall customer experience. As a forward-thinking leader in the telecommunications industry, Cory Limberg continues to make significant contributions to Hiawatha Broadband Communications, Inc., positioning the company as a leader in customer service excellence.
Director of Customer Operations at Hiawatha Broadband Communications, Inc in September 2023 to Present
Vice President of Customer Experience at Midcontinent in January 2017 to January 2022
Senior Director Customer Care at Comcast in January 2012 to January 2017
Senior Director Global Vendor Management at Yahoo! in January 2006 to January 2012
Vice President Customer Care at Comcast in January 2003 to January 2006
Division Vice President Customer Care at Charter Communications in January 2002 to January 2003
Director of Operations & General Manager at Charter Communications in January 2000 to January 2002
Director Customer Care Advanced Services at AT&T in January 1989 to January 2000
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Infor Enterprise Resource Planning (ERP)
Electronic Data Interchange (EDI)
Oral Communication
Performance Management
Negotiation
Financial Performance
Employee Engagement
Communication
Coaching
Analytical Skills
Problem Solving
Presentations
Global Operations
Key Performance Indicators
Business Requirements
Managing Global Operations
Customer Success
Strategy Creation
Strategic Services
Stakeholder Engagement
Service Optimization
Service Operations
Project Plans
Operational Efficiency
Contact Center Optimization
Digital Strategy
Strategic Planning
Customer Experience
Cross-functional Team Leadership
Team Leadership
Vendor Management
Customer Satisfaction
Outsourcing
Operations Management
Call Centers
Leadership
Team Building
Telecommunications
Call Center
Forecasting
Strategic Partnerships
Program Management
P&L Management
Workforce Management
Budgets
Customer Retention
Contract Negotiation
Process Improvement
Salesforce.com
Business Analysis
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Discover more about Hiawatha Broadband Communications, IncWhat is Cory Limberg email address?
Email Cory Limberg at [email protected]. This email is the most updated Cory Limberg email found in 2026.
What is Cory Limberg phone number?
Cory Limberg phone number is +16519257926 and +16513082811.
How to contact Cory Limberg?
To contact Cory Limberg send an email to [email protected]. If you want to call Cory Limberg try calling on +16519257926 and +16513082811.
What is Cory Limberg net worth?
Cory Limberg has an estimated net worth of $150,000 to $249,999
What company does Cory Limberg work for?
Cory Limberg works for Hiawatha Broadband Communications, Inc
What is Cory Limberg's role at Hiawatha Broadband Communications, Inc?
Cory Limberg is Director of Customer Operations
What industry does Cory Limberg work in?
Cory Limberg works in the Telecommunications industry.
Cory Limberg Email Addresses
Cory Limberg Phone Numbers
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