Cory Alberts

Q: What is Cory Alberts email address?

Email Cory Alberts at cory.alberts7@gmail.com and cory.alberts@nuance.com. This email is the most updated Cory Alberts's email found in 2026.

Q: How to contact Cory Alberts?

To contact Cory Alberts send an email to cory.alberts7@gmail.com or cory.alberts@nuance.com.

Customer Success Director, Contact Center AI of Business Applications at Microsoft | Mercer Island, Washington, United States

About Cory Alberts

Cory Alberts currently serves as the Customer Success Director for Contact Center AI within Microsoft’s Business Applications division, where he leverages over two decades of experience in technical sales and account management to drive transformative outcomes for clients. In this pivotal role, Cory is at the forefront of strategizing and executing success planning for strategic accounts, with a keen focus on integrating AI solutions into contact center operations. His passion for client success is evident in his hands-on approach, where he conducts innovation and roadmap sessions that not only highlight the art of the possible with technology but also empower clients to envision and implement solutions that enhance their business processes.

Cory’s expertise in Customer Relationship Management (CRM) and solution selling enables him to foster strong partnerships with clients, ensuring their needs are met while driving customer satisfaction. He is adept at conducting comprehensive business reviews that maintain cloud revenue streams and identify new business opportunities, ultimately contributing to the sustained growth of Microsoft’s Contact Center AI offerings. His ability to forecast revenues for finance plays a critical role in aligning business strategies with market demands, ensuring that both Microsoft and its clients are positioned for success in an increasingly competitive landscape.

With a strong emphasis on team management and collaboration with channel partners, Cory excels in new business development and requirements gathering, ensuring that every solution is tailored to meet specific client needs. His commitment to showcasing the transformative impact of AI in contact centers not only enhances operational efficiency but also drives significant business value, making him a key player in the evolution of customer service technology.

Cory Alberts Work