A highly motivated and ambitious Pre-Sales engineer with 14+ years experience in the mobile telecommunications industry. Possess a strong business acumen, with a proven track record of delivering results in areas of 3G system engineering, HSPA mobile device and network test and validation, technical project management and pre-sales. Technical interface between sales and product development teams, experienced in building technical proposals in response to RFIs, presenting solutions (mobile Video and VoIP services) to Tier 1 clients and defining and reviewing product roadmaps. Previous experience includes project management of device and network performance projects and technical project lead of indoor 3G solutions (femto and pico cell networks)
Specialities:-
• Technical Pre-Sales support, Business Development, Project Management, Technical Lead
• Preparations of technical proposals, project deliverables and KPIs (SoW)
• Experience of testing and analysing mobile Video and VoIP
• Knowledge of mobile technologies - HSPA,UMTS, WCMDA
• Experience of 3G mobile radio protocols RRC, RLC, MAC
• IOT device/network testing
• UMTS System Test
• Data Analysis
• Customer report writing, presentation skills, interpersonal skills
Technical Presales Consultant @ From December 2013 to Present (2 years 1 month) London, United KingdomMochilero @ From November 2012 to September 2013 (11 months) Pre Sales Engineer / Technical Project Lead @ Third person recruited to UK based subsidiary of US owned company
Partnered with sales teams to develop and deliver mobile measurement product and service solutions for EMEA clients
Created and presented technical proposals, Scope of Work and project methodologies in response to customer RFI
Led product demonstrations and workshops for clients on behalf of sales
Managed relationships between sales and product management teams
Owned client communications during the operational phase of service projects
Defined, planned, and managed of proof of concept projects
Worked with Operations team, responsible for the planning, management and control of device (iOS and Android) benchmarking projects in EMEA
Managed full project life-cycle from proposal through to project acceptance and close
Defined, set and managed project quality controls
Responsible for the accuracy and delivery of analysis and conclusion reporting to clients
Worked closely with Product Management teams to ensure products aligned with project objectives
Managed suppliers and third party resources From May 2010 to October 2012 (2 years 6 months) Reading, United KingdomClient Project Lead @ Worked within Professional Service team to develop and deliver indoor 3G mobile infrastructure solutions for US based clients
Created technical documentation for product test and acceptance activities
Defined, planned and managed product acceptance projects at client sites
Owned client communications during project acceptance projects
Responsible for post launch client support
Technical interface between client and product development teams From May 2009 to May 2010 (1 year 1 month) Cambridge, United KingdomSenior 3G Technical Lead (Contractor) @ Senior test lead within field based operations team
Responsible for managing inter-operability test activities during product trials
Owner of client product issues both pre and post launch
Interface between product development and client product acceptance teams
Responsible for delivery of pre launch product test reports to clients
Presented weekly updates and reports to internal stakeholders
Trained junior team members From September 2006 to August 2007 (1 year) Malmo, SwedenSenior 3G Radio Engineer (Contractor) @ Senior test lead within operations team focused on device trials
Responsible for developing and managing device test activities pre launch
Management of client communications and responsible for delivery of weekly reports to clients
Responsible for post launch device issues raised by clients
Reporting Project and Test Status to Internal and External Stakeholders From March 2004 to June 2006 (2 years 4 months) 3G Systems Engineer @ A 3G Systems Engineer working in system integration and test within a field and lab environment
Member of customer trials team to verify 3G (WCDMA/RAN) product functionality
Created detailed test instructions for 3G mobile radio functionality
Performed fault finding and debug analysis of critical client issues
Develop and delivered training for customer support engineers From September 1998 to October 2003 (5 years 2 months)
MSc, Marketing @ University of Strathclyde From 2007 to 2008 Beng Hons, Electronic and Electrical Engineering @ University of Strathclyde From 1994 to 1998 Colin Giles is skilled in: HSPA, EDGE, UMTS, GPRS, LTE, Project Planning, Pre-sales, Project Management, Report Writing, Mobile Devices, 3G, RFI, RFP, Mobile Communications, Mobile Marketing, Requirements Analysis