Colette Barss
Senior Customer Success Manager at Cendyn | Monterey, California, United States
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As the Director of Revenue Management at Margaritaville Resort Lake Tahoe, Colette Barss plays a pivotal role in optimizing the resort's financial performance through strategic pricing and distribution strategies. With extensive experience in independent hotel distribution and forecasting, Colette leverages her expertise in advanced revenue management systems such as Opera PMS, Infor HMS, and Duetto to drive profitability and enhance guest experiences. Her proficiency in software tools like Sabre SynXis and IDeaS G3 enables her to analyze market trends and adjust pricing strategies in real-time, ensuring that Margaritaville remains competitive in the dynamic hospitality landscape.
Currently, Colette is leading several key projects aimed at integrating new technologies to streamline operations and improve revenue forecasting accuracy. Her project management skills are instrumental in implementing software installations that enhance the resort's operational efficiency. By utilizing platforms like Cendyn GuestRev and ProfitSword, she is able to provide actionable insights that inform decision-making and optimize distribution management across various channels.
Colette's passion for maximizing technology in the hospitality sector is evident in her commitment to guest service management and catering operations. She understands the importance of creating memorable experiences for guests while simultaneously driving revenue growth. Her ability to manage rooming lists and leverage tools like Cvent Passkey further exemplifies her dedication to enhancing the overall guest experience at Margaritaville Resort Lake Tahoe. Through her strategic vision and hands-on approach, Colette continues to position the resort as a leader in the leisure and hospitality industry, ensuring sustainable growth and success.
Senior Customer Success Manager at Cendyn in September 2024 to Present
Director of Revenue Management at Margaritaville Resort Lake Tahoe in June 2024 to September 2024
Area Director of Revenue Management at Noble House Hotels & Resorts in January 2023 to June 2024
Director of Revenue Management at Portola Hotel & Spa at Monterey Bay in October 2019 to January 2023
Revenue Manager at Portola Hotel & Spa at Monterey Bay in August 2017 to October 2019
Reservations Manager at Portola Hotel & Spa at Monterey Bay in August 2014 to August 2017
Group Rooms Coordinator at Portola Hotel & Spa at Monterey Bay in January 2013 to August 2014
Group Reservations Coordinator at Pebble Beach Resorts in October 2011 to January 2013
Sales Administrative Assistant at Pebble Beach Resorts in May 2008 to October 2011
Concierge/ Leasing Professional at JPI in March 2007 to April 2008
Notary Public/Customer Service at The UPS Store in April 2000 to April 2007
Corporate Hospitality Tent Manager at Pebble Beach Resorts/SJSU Special Event Management Team in February 2007 to February 2007
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Cendyn CRS
Cendyn Guestrev
Cendyn Grouprev
Cendyn Revintel
Training
Customer Retention
Customer Insight
Customer Engagement
Portfolio Management
Customer Relationship Management (CRM)
Revenue Management
CRS
Build Strong Relationships
Timelines
Customer Experience
Strategic Forecasting
Organizational Capabilities
Market Analysis
Presentations
Performance Reviews
Negotiation
Business Relationship Management
Interpreting Data
Executive Reporting
Communication
Business Insights
Data Analysis
Analytical Skills
Critical Thinking
Business Analytics
Optimization
Software Installation
Project Management
Pricing Strategy
RMS
Duetto
Standard Operating Procedure (SOP)
Time Management
Organization Skills
Hospitality
Hospitality Management
Hospitality Industry
Opera
Hotel Management
Event Management
Resorts
Sales
Catering
Event Planning
Food & Beverage
Rooms Division
Tourism
Customer Satisfaction
Leisure
Meeting Planning
Corporate Events
Administrative Assistants
Sabre
Microsoft Office
Delphi
Outlook
Microsoft Excel
Microsoft Word
PowerPoint
Customer Service
Guest Service Management
Budgeting & Forecasting
Revenue Forecasting
Distribution Management
Synxis
Convention Services
Reservations
Passkey
Rooming Lists
Marketvision
Ihotelier
Extranet
Ota
Hotels
Restaurants
Lodging
Opera Reservation System
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Discover more about CendynWhat is Colette Barss email address?
Email Colette Barss at [email protected] and [email protected]. This email is the most updated Colette Barss email found in 2026.
What is Colette Barss phone number?
Colette Barss phone number is +14088215231 and +13148999425.
How to contact Colette Barss?
To contact Colette Barss send an email to [email protected] or [email protected]. If you want to call Colette Barss try calling on +14088215231 and +13148999425.
What is Colette Barss net worth?
Colette Barss has an estimated net worth of -$2,499 to $2,499
What company does Colette Barss work for?
Colette Barss works for Cendyn
What is Colette Barss's role at Cendyn?
Colette Barss is Senior Customer Success Manager
What industry does Colette Barss work in?
Colette Barss works in the Hospitality industry.
Colette Barss Email Addresses
Colette Barss Phone Numbers
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