Cole Saunders

Cole Saunders is an emerging professional in the hospitality industry, currently serving as a Houseman and Busser at Four Points by Sheraton. As he prepares to transition from Wakefield High School to Utica College, where he will pursue a Business Degree, Cole is gaining invaluable hands-on experience that complements his academic aspirations. His role at Four Points involves a diverse range of responsibilities that are crucial to the smooth operation of the hotel.

In his capacity as a Busser, Cole efficiently manages the flow of food and beverage orders, ensuring that guests receive timely service and a pleasant dining experience. His attention to detail and commitment to customer service not only enhance guest satisfaction but also contribute to the overall reputation of the establishment. As a Houseman, Cole plays a pivotal role in maintaining the hotel's conference rooms, preparing them for business meetings and events. His ability to set up and clean these spaces demonstrates his understanding of event management and hospitality operations, skills that are essential in the fast-paced environment of the hospitality industry.

Moreover, Cole's oversight of the hotel's downstairs area showcases his organizational skills and commitment to maintaining a welcoming atmosphere. His proactive approach to ensuring that everything is in its correct position reflects his dedication to hospitality management and operational excellence. With a solid foundation in customer service, event planning, and hotel management, Cole is well on his way to achieving his goal of creating his own business in the future. His experience at Four Points by Sheraton not only equips him with practical skills but also provides a glimpse into the dynamic world of hospitality, setting the stage for a successful career.