Clive Gibbs
Contract Director at IT Services – BT | Greater London, England, United Kingdom
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Clive Gibbs is an accomplished Contract Director at BT IT Services, where he leverages over 15 years of extensive experience in service management and contract oversight to drive significant value for client contracts. In his current role, Clive is responsible for overseeing key performance indicators such as EBITDA, revenue, and service delivery, ensuring that all operational objectives align with the strategic goals of BT. His expertise in managing complex service operations enables him to effectively navigate the intricacies of client relationships, ensuring that service level agreements (SLAs) are not only met but exceeded.
Clive's background includes a robust tenure in Central Government, specifically within Defence IT Managed Services, where he honed his skills in governance and business continuity. This experience has equipped him with a unique perspective on the critical importance of compliance and risk management in high-stakes environments. Additionally, his three years in Local Government managed services have further enriched his understanding of public sector challenges, allowing him to tailor solutions that drive efficiency and enhance service delivery.
Currently, Clive is spearheading several key projects aimed at optimizing service operations and fostering account growth. His proficiency in PRINCE2 methodologies ensures that programme delivery is executed with precision, while his commitment to client service fosters long-term partnerships built on trust and transparency. As a leader in outsourcing and managed services, Clive Gibbs continues to set benchmarks in the industry, driving innovation and excellence in IT service management at BT.
Contract Director at IT Services – BT in October 2015 to Present
Client Service Director at Northgate Public Services in March 2012 to October 2015
Service Delivery Manager at Fujitsu Services in May 1999 to March 2012
Service Manager (ITIL) at ATLAS Consortium in January 2006 to January 2012
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Service Management
Incident Management
Service Delivery
IT Service Management
ITIL
Problem Management
Client Service
Service Desk
Managed Services
Service Operations
Operations Management
Governance
IT Management
IT Operations
Project Delivery
Service Improvement
Sla
PRINCE2
Outsourcing
Infrastructure
Stakeholder Management
IT Outsourcing
IT Strategy
Solution Architecture
Business Continuity
SLA
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Discover more about IT Services – BTWhat is Clive Gibbs email address?
Email Clive Gibbs at [email protected]. This email is the most updated Clive Gibbs email found in 2026.
How to contact Clive Gibbs?
To contact Clive Gibbs send an email to [email protected]. (updated on November 04, 2024)
What company does Clive Gibbs work for?
Clive Gibbs works for IT Services – BT
What is Clive Gibbs's role at IT Services – BT?
Clive Gibbs is Contract Director
What is Clive Gibbs's Phone Number?
Clive Gibbs's phone +44 ** **** *953
What industry does Clive Gibbs work in?
Clive Gibbs works in the Telecommunications industry.
Clive Gibbs Email Addresses
Clive Gibbs Phone Numbers
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